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eCommerce Project Manager Job

Date: Jan 4, 2022

Location: Renton, WA, US, 98055

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates and also provides customized financial services, information technology and truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services, you can develop the career you desire with PACCAR. Get started!

Division Information

PACCAR Parts is the global provider of aftermarket parts and services to support Kenworth, Peterbilt, DAF and TRP dealers around the world.  This includes 18 distribution centers globally that support 2,200 dealerships and over 1,000,000 customers.  Aftermarket support includes world class customer centers that deliver industry leading uptime in conjunction with our outstanding supply chain that delivers record levels of inventory availability for dealers and customers. 

Requisition Summary

The eCommerce Project Manager will be directly responsible for leading the development and enhancement of the industry leading eCommerce tool called Online Parts Counter (OPC). The ideal candidate will have strong project management experience and the ability to keep multiple projects running simultaneously. These projects will include but are not limited to, enhancing the user experience of OPC, integrating OPC with our largest fleet’s business systems, managing existing integrated accounts, and system upgrades and enhancements. This position is also responsible for attending technology conferences, researching the latest trends in eCommerce and vetting those ideas out to identify an ROI.
 

Job Functions / Responsibilities

•    Manage eCommerce projects from research to implementation, which includes testing, and launch while working with internal & external teams, as well as customers.
•    Work with stakeholders to identify and capture business requirements; review deliverables; suggest process improvements as appropriate. 
•    Research solutions, identify risks, and mitigate risk on issues or enhancements pertaining to OPC.
•    Build and maintain all project related documents to include project plans, test plans, process flow diagrams, etc.
•    Work directly with Fleet customers and internal stakeholders to manage the implementation of Fleet development integration(s) with Online Parts Counter.
•    Research technology solutions and stay up to date on the eCommerce industry.
•    Provide status reports and communication on projects and issues to management and escalate when necessary.

Skills / Competencies

•    Demonstrated project management experience with success in managing multiple project and priorities simultaneously.
•    Effective communication and presentation skills suitable for senior management and other divisions.
•    Experience in creating business requirements documentation from discovery through test and signoff.
•    Ability to write business requirements, user stories, and process flow maps.
•    Solid understanding of Business and IT acumen.
•    Relationship management skills.
•    System Integration Experience.
•    Strong time management and drive to push projects forward.
•    Self-motivated and able to work effectively with little or no supervision.
•    Understanding of the project lifecycle and experience of various project development methodologies.

Qualifications

•    2+ Years industry experience required
•    Bachelor’s degree in Business Administration, Information Technology, or other related field required
•    4+ Years of related IT Project Management experience on complex system implementations required
•    Advanced PM training (i.e. PMP), Six Sigma certification or training preferred
•    eCommerce experience preferred
•    Agile experience strongly preferred

Additional Job Board Information

  • PACCAR Parts is an eVerify Employer.
  • PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.
  • PACCAR has success with diverse teams of employees working together to achieve excellent results. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions and increases employee engagement.
     


Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

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