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Systems Analyst Job

Date: Jun 16, 2021

Location: Renton, WA, US

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates and also provides customized financial services, information technology and truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services, you can develop the career you desire with PACCAR. Get started!

Division Information

PACCAR’s Information Technology Division (ITD), located in Renton, WA utilizes cutting-edge technology to provide systems development, consulting, voice and data communications services to the entire Corporation, which has high visibility in the technology sector.

Requisition Summary

As Automation Operations Analyst you will have responsibility for the identification, implementation and growth of process automations across Infrastructure and Operations.  In addition, you will manage/support the entire project life cycle of converting manual IT processes to an automated state.  Supporting the ECC Manager in the digital transformation process for the operations support center.

Job Functions / Responsibilities

  • Manage process discovery for planned processes to be automated. This will involve capturing current state of process to analyze process standards and metrics in order to provide solutions for improvements and automation.
  • Develop process improvement procedures to drive operational efficiency using automation / orchestration tools such as Ansible / Chef / Puppet.
  • Perform data gathering, root cause analysis and performance trending in order to develop appropriate process changes.
  • Create, manage, update and maintain documentation on process improvements and automation.
  • Work with Subject Matter Experts to develop process improvement metrics for setting forth progress, trends and appropriate recommendations and conclusions.
  • Assist with the implementation of process change based on the organizational metrics as defined by leadership.
  • Manage a project plan to implement process changes and automation across I&O.
  • Contribute to ensuring on-going automation operations are running per design and assisting with production support where needed.
  • Help establish governance and control processes around I&O automation.

Qualifications

  • Must have the ability to interact effectively with functional peer groups to gain commitment and cooperation from others, including 3rd party vendors.
  • Strong communications and presentation skills, along with the ability to lead meetings.
  • Business process improvement implementation skills: requirements/process analysis, conceptual and detailed design, configuration, testing, training, change management, and support.
  • Ability to influence business leaders and peers about the proper use of standard business process flows and system functionality.
  • Demonstrated initiative and ability to work independently with minimal supervision. Must be a good team player.
  • Must be responsive and deadline-oriented with a sense of urgency.
  • Must be familiar with DevOps processes.
  • Automation Operation Analyst experience is essential.
  • Experience with orchestration technologies like Ansible or similar is highly desirable.
  • Advanced knowledge of MS Office applications and other productivity tools.
  • Experience working with structured and unstructured data, including relational databases (E.g. SQL Server), flat files (CSV), NoSQL databases (E.g. MongoDB) and data replication (E.g. Qlik Replicate - Formerly Attunity)
  • Ability to create process flow diagrams.
  • Advanced analytical and problem definition and solving abilities.
  • Experience of organizing and presenting data through visualization tools (E.g. Tableau).

Education

  • Undergraduate Degree in Computer Science, Information Systems, or related field preferred.

Additional Job Board Information

  • PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.
  • Sitting and standing for prolonged periods of time
  • Lifting up to 55 pounds
  • Team lifting large objects such as servers using lifting equipment
  • Possible pushing, pulling, crawling, bending, reaching, grasping, twisting, and occasional ladder use or stepstool work


Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

Job Segment: Systems Analyst, Consulting, Information Systems, Computer Science, Database, Technology