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Supplier Management Analyst Job

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Date: Jul 26, 2018

Location: Renton, WA, US

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.
 
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!
 

Division Information

PACCAR Parts is the global provider of aftermarket parts and services to support Kenworth, Peterbilt, DAF and TRP dealers around the world.  This includes 18 distribution centers globally that support 2,200 dealerships and over 1,000,000 customers.  Aftermarket support includes world class customer centers that deliver industry leading uptime in conjunction with our outstanding supply chain that delivers record levels of inventory availability for dealers and customers. 

Requisition Summary

Join a dynamic team that has a direct impact on customer satisfaction and increased uptime!  Due to our record-breaking sales, a newly developed Supplier Management group is being established to enhance the dealer experience.  This position will work with our network of Kenworth and Peterbilt dealers, the sales teams, and our supply base to expedite parts orders for key customers and fleets.  You would be responsible for establishing and managing relationships with our supply base and working diligently to get customer orders prioritized and shipped.  At the same time, you will work to develop a relationship with our regional sales teams and dealer network to establish trust and credibility making us a “best in class” customer service provider.  Your positive attitude, enthusiasm, and commitment to the customer will help this team move to the next level!

Job Functions / Responsibilities

  • Manages supplier truck down and expedite performance, order process, and customer service responsiveness.
  • Works with supplier, dealer and PACCAR executives to expedite critical orders.
  • Prioritizes supplier performance issues and develops action plans to address them.
  • Reports to PPD executive leadership, customer service and marketing mangement on supplier truck down and expedite performance.
  • Identifies and executes process and systems changes to improve responsiveness to customer inquiries and improve leadtime.
  • Analyze data from multiple sources to identify trends and opportunities to improve supplier perforamance, customer support programs, PACCAR's responsiveness to dealer inquiries and reduce truck down orders and customer inquiries.
  • Prepares supplier communications, management reports and supplier performance records.
  • Identifies alternative parts to meet customers needs when requested part is not available.

 

Skills / Competencies

Knowledge of truck components, aftermarket sales and parts distribution. Knowledge of engineering concepts.  Strong project management skills. Strong research, analysis and communication skills. Ability to lead in a team-oriented, multi-functional business environment.

Qualifications

  • Bachelor's degree with an emphasis in Marketing, Enginering or Sales required.
  • Two or more years experience in a commercial role such as Purchasing, Marketing or Sales.
  • Strong analysis, communication and negotiating skills.
  • Proven ability to work in a team oriented, multi-functional business environment
  • Strong knowledge of Excel, AS400, Word and PowerPoint.

Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.


Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

Job Segment: Manager, Engineer, Mid-Range, Marketing Manager, Supply, Management, Engineering, Technology, Marketing, Operations

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