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Technical Communications - Summer 2021 Intern Job

Date: Apr 15, 2021

Location: Renton, WA, US

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF Trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!


Division Information

Kenworth Truck Company is the manufacturer of The World’s Best® heavy and medium duty trucks. Kenworth is an industry leader in providing fuel-saving technology solutions that help increase fuel efficiency and reduce emissions. The company’s dedication to the green fleet includes aerodynamic trucks, compressed and liquefied natural gas trucks, and medium duty diesel-electric hybrids.


Job Summary

This new position will work in the Service Technical Publications group and be responsible for technical communications and publications management.


Here's what you will do in this role:

  • Write, photograph, video, draw, edit and coordinate the production of written and visual service information.
  • Research product information based on input from subject matter experts, product teardowns, and engineering specifications and schematics.
  • Update Bulletin Page Properties/Metadata to make Search Engine work.
  • Upload images into our Component Content Management System (CCMS).
  • Special Tools Smartsheet project—adding tool information from the PACCAR Master Tool list to each Smartsheet project sheet.
  • Convert existing Service Manual procedures into step-by-step service “jobs” for easier dealer technician consumption.  Includes part number research and step specific labor time studies.
  • Create data visualizations using Tableau.
  • Update Torque Tables and Images within PACCAR’s Content Management System.
  • Review Standard Repair Times (SRTs) for accuracy
  • Update SRT Table
  • Edit SRT videos to be published for DealerNet
  • Performs other duties as assigned


Required Skills:

  • Working on a BA/BS or equivalent preferred.   
  • Strong computer skills including: Word, PowerPoint, Excel, SharePoint
  • Ability to communicate ideas, verbally and in text format, in a clear, concise manner.
  • Good organizational, schedule management, time management and reporting skills.
  • Ability to work on diverse tasks and projects with minimal guidance.  
  • Strong interpersonal skills and a team player


Preferred Skills:

  • General automotive knowledge of systems/components and how they function/interact preferred


Why work for PACCAR/Kenworth?

  • Global Fortune 500 company with a wide array of growth and development opportunities.
  • Work alongside experienced goal-oriented colleagues recognized as experts in their fields.
  • Support and/or design the commercial vehicles of the future with a focus on emerging technologies such as electric and autonomous trucks
  • Medical, dental and vision insurance plans for you and your family.
  • Paid Time Off –paid holidays and sick leave.
  • 401k with 100% company match, AND a company paid pension plan after 5 years.
  • Tuition reimbursement for continued education – eligible after 1 year of service.




Additional Job Board Information

PACCAR promotes equal employment opportunities by implementing policies and practices that ensure employees and applicants are not discriminated against because of their race, color, religious creed, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, mental or physical disability, medical condition, genetic information, military or veteran status or other legally protected status. This applies to recruitment, selection, placement, promotion, termination, rates of pay, and other conditions of employment.

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

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