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Records Management Program Manager Job

Date: Jan 9, 2023

Location: Renton, WA, US, 98057 Bellevue, WA, US, 98004

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!


Requisition Summary

The Records Management Program Manager is responsible for leading, planning and managing the PACCAR records management program which is an essential component of PACCARs Information Governance program. This role will manage services ranging from maintaining and revising records and information policies and schedules, to developing records management solutions, and implementing information management/lifecycle programs. They will work with PACCAR Divisions, Legal, Compliance and Information Governance to better address the changing information and records management needs of the company.


Job Functions / Responsibilities

  • Oversee PACCAR worldwide records, information policies and standards governing records that are created and maintained by all PACCAR Divisions regardless of medium or format.
  • Guide Division Records Management Coordinators worldwide and serve as a resource to the group.
  • Provide necessary annual training, as required, to Records Management Coordinators and Controllers on Records Management.
  • Communicate and provide support for implementation of records and information policies and standards.
  • Develop and update retention and disposition policies for all records maintained by the company's divisions.
  • Work closely and proactively with Legal Department to ensure that records are managed in accordance with regulatory requirement.
  • Collaborate with other internal departments and provide oversight and expertise to groups to ensure continued compliance
  • Partner with business departments to identify vital records and develop appropriate disaster protection and recovery methods.
  • Coordinate yearly destruction of records with divisions and Iron Mountain.
  • Administer IronMountainConnect web portal.
  • Provide recommendations for improving the effectiveness and efficiency of information governance, operational control processes, and enterprise data risk compliance activities.
  • Participate in all major information systems to ensure that records management functionality appropriate to the records/information assets supported by the system is included in system design. Advises IT managers on metadata requirements necessary to achieve this functionality.
  • Develop new and standardized processes; proactively look for opportunities to enhance, automate and simplify records management processes for PACCAR Divisions.


Qualifications & Skills


Requirements or a related field

·         Bachelor's Degree in library science, information management, records management preferred

·         5+ years working experience in records management or related field

·         Technical Skills: 

o    Proficiency with MS Office suite, databases, or software specifically designed for records management purposes)

·         Demonstrated progressive experience with Records and Information Management programs in a large corporate environment


Preferred Qualifications

  • Must be knowledgeable of archival and/or records management standards and best practices
  • Ability to work independently and self-motivated, handling multiple tasks and shifting priorities in a team environment
  • Strong interpersonal, communication and organizational skills, with strong attention to detail



PACCAR Benefits

As a U.S. PACCAR employee, you have a full range of benefit options including:

  • 401k with up to a 5% company match
  • Fully funded pension plan that provides monthly benefits after retirement
  • Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
  • Tuition reimbursement for continued education
  • Medical, dental, and vision plans for you and your family
  • Flexible spending accounts (FSA) and health savings account (HSA)
  • Paid short-and long-term disability programs
  • Life and accidental death and dismemberment insurance
  • EAP services including wellness plans, estate planning, financial counseling and more


Diversity & Inclusion

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability corporation. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions, and increases employee engagement.

PACCAR’s IT Division promotes Diversity and Inclusion through mentorship, events, celebrations, and affinity groups. The IT Division has an active Diversity Council and supports initiatives and activities for all. PACCAR supports women through the PACCAR Women’s Association (PWA), Women in Trucking, and Women in Technology International (WITI). Educational awareness programs such as Unconscious Bias, Male Allyship and Inclusive Leadership are just a few of many trainings offered. PACCAR is a supporter of PRIDE and celebrates many different multi-cultural events.


Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability. At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors, including your education, training, or experience. The salary range for the Records Management Program Manager is $89,900 - $140,600 annually. Additionally, this role is eligible for a full range of benefit options listed above. This position is also eligible for a holiday gift.

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

Job Segment: Records Management, Program Manager, Manager, Records, Management, Customer Service