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Product Marketing Coordinator Job

Date: Jul 24, 2021

Location: Renton, WA, US

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.
 
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!
 

Division Information

PACCAR Parts operates a network of parts distribution centers offering aftermarket support to Kenworth, Peterbilt and DAF dealers and customers around the world. Aftermarket support includes customer call centers operating 24 hours a day throughout the year and technologically advanced systems to enhance inventory control and expedite order processing.

Requisition Summary

The Program Support Coordinator is a great opportunity gain valuable product marketing experience as this individual will be responsible for supporting the business unit with product development, pricing, supplier management, part number management, product bulletins, sales team communications, general product support and other special duties as assigned.

Job Functions / Responsibilities

  • Work with Product Manager and Product Director to support the implementation of new programs and promotional actions, including all required documentation (upload to pricing, DealerNet postings, loyalty card documentation and communications to the sales teams)
  • Review and update supplier product bulletins and FAB (features, advantages and benefits) sheets. Create and publish new product documentation as required and perform special projects as assigned, including but not limited to product training workbook creation
  • Support requests from internal and external customers (supplier quality issues/infractions, customer service support expediting with suppliers, resourcing, SPQs, NSPs, etc.)
  • Participate in supplier performance management discussions, including but not limited to scorecard performance and corrective action plan reviews
  • Coordinate with marketing services to develop key marketing support elements for product groups, including dealer communication, promotional plans, dealer direct marketing events, product sales training cataloging and other program support as required.
  • Lead and/or participate in Six Sigma projects
  • Prepare SBU specific analytics (Tableau dashboards) to assist with prompt business decision-making
  • Other duties as assigned

Qualifications

  • Bachelor degree in Business or related field
  • MBA or other advanced degree a plus
  • Knowledge of truck components, aftermarket sales and parts distribution desired
  • Strong customer service skills and attention to detail
  • Six Sigma or Lean experience
  • Proficiency with Microsoft Office Suite
  • Excellent communication and interpersonal skills including the ability to develop business relationships
  • Strong organizational skills 
  • Proven ability to work in a team oriented, multi-functional business environment
  • Ability to multi-task and attention to detail required

 

Additional Job Board Information

  • PACCAR Parts is an eVerify Employer.
     
  • PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.
     
  • PACCAR has success with diverse teams of employees working together to achieve excellent results. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions and increases employee engagement.


Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

Job Segment: Marketing MBA, Product Marketing, Product Development, Lean Six Sigma, Marketing, Research, Management