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National Dealer Training Manager Job

Date: Oct 21, 2021

Location: Renton, WA, US, 98055

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.
 
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!

 

Why work for PACCAR?

  • Competitive salary, 401k with a 5% company match, AND a company paid Pension Plan
  • Medical, dental, and vision insurance plans for you and your family
  • Comprehensive Paid Time Off – Vacation, Paid Holidays, and Sick Leave
  • Tuition Reimbursement for continued education
  • Global Fortune 500 company with a wide array of growth and development opportunities
  • Work alongside experienced goal-oriented colleagues recognized as experts in their field

Division Information

PACCAR Parts is the global provider of aftermarket parts and services to support Kenworth, Peterbilt, DAF and TRP dealers around the world.This includes 18 distribution centers globally that support 2,200 dealerships and over 1,000,000 customers.Aftermarket support includes world class customer centers that deliver industry leading uptime in conjunction with our outstanding supply chain that delivers record levels of inventory availability for dealers and customers.

Requisition Summary

Your passion is developing training programs and strategic initiatives that enable dealers to take their skills to another level. You have experience with industry-leading brands and helping sales professionals grow their business through increased product knowledge, management expertise, operational know-how and leadership acumen. You aspire to lead and develop a high-functioning training team responsible for the planning, development, management and execution of national dealer training programs for PACCAR Parts on behalf of dealers and users in the United States, Canada, Mexico and Latin America.

Job Functions / Responsibilities

  • Planning, development, management, and execution of national dealer training programs for PACCAR Parts products, systems and services on behalf of Kenworth and Peterbilt dealers, TRP Stores, and special markets initiatives in the United States and Canada. Inclusive of online, classroom, and event-based training, along with associated workbooks, videos, digital content and collateral materials.
  • Support for Mexico Marketing team in the development, management, and execution of national dealer training programs for PACCAR Parts products, systems and services on behalf of Kenworth dealers and TRP stores in Mexico and Latin America.
  • Management and supervision of tasks, programs and budget for third party training suppliers, consultants and related service providers.
  • Alignment with Truck Divisions on new products and service training as well as management of all makes service training programs across Kenworth and Peterbilt dealers, and TRP Stores.
  • Management of department budget and supplier support funding for PACCAR Parts training programs and training activities. Recruitment, retention, leadership, mentoring, and performance evaluation of national dealer training team employees.

 

 

Skills / Competencies

Strong training content development, project management, event management as well as organizational, analytic and team leadership skills. Knowledge of wholesale and retail sales and marketing programs; heavy and medium duty truck products and services; as well as knowledge and experience with supplier and dealer retail channels. Proven ability to present to a large audience and coach others to do so as well.

Qualifications

  • Bachelor's Degree in Business, Marketing, Instructional Design or related field(s) required.
  • Minimum 5 years managing or implementing large-scale, multi-lingual training programs required.
  • Minimum 5 years in development of classroom and self-study training programs required.
  • Approximately 40% travel required.

 

 

Additional Job Board Information

  • Relocation assistance may be available for this position.
  • PACCAR Parts is an eVerify Employer.
  • PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.
  • PACCAR has success with diverse teams of employees working together to achieve excellent results. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions and increases employee engagement.

 

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Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

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