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Manager, Salesforce Center of Excellence Job

Date: May 8, 2022

Location: Renton, WA, US, 98057

Company: PACCAR

Company Information


PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates.  PACCAR designs and manufactures advanced diesel engines and provides customized financial services, information technology and truck parts related to its principal business.


Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!


Division Information


PACCAR’s Information Technology Division (ITD), located in Renton, WA utilizes cutting-edge technology to provide systems development, consulting, voice and data communications to the entire company.



Requisition Summary


The Manager – Salesforce Center of Excellence establishes and executes upon a vision to maximize the value of PACCAR’s Salesforce platform while contributing to business success.  The Manager establishes architecture and design standards and ensures their consistent application.  The Manager devises strategies in support of these objectives and builds and strengthens relations with business customers, other ITD departments and suppliers.  The Manager plans, organizes and manages the development, implementation and support of PACCAR’s Salesforce environments. 


Job Functions / Responsibilities


  • Evangelizes the value of the Salesforce platform within PACCAR and leads in the design and realization of business processes in the platform.
  • Effectively manages the Salesforce Center of Excellence team by identifying great talent, coaching and training, and developing individuals so that they can maximize their potential.
  • Collaborates with Stakeholders to align Salesforce platform services with strategic business needs.
  • Provides technical leadership to ensure scalability of Salesforce platform services.
  • Maintains and prioritizes backlog of requests for system changes and enhancements.
  • Establishes and maintains collaborative partnerships with customers, vendors, ITD departments, and others.
  • Supports and grows PACCAR Agile Development process and mindset.
  • Embodies and promotes PACCAR ITD values of Teamwork, Continuous Improvement, Commitment, Openness and Learning.




  • 4+ years of management experience required.
  • 6+ years of experience in systems development and implementation of Salesforce required.
  • Strong leadership, organizational and critical problem-solving skills.
  • Strong interpersonal skills including the ability to effectively interact with executive management.
  • Excellent written and verbal communication skills.
  • Demonstrated ability to effectively coordinate multiple priorities in a dynamic environment.  




  • Bachelor's Degree in Computer Science or related field required
  • MBA or other advanced degree preferred


Additional Job Board Information


PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

Job Segment: Consulting, Manager, Computer Science, MBA, Technology, Management, Customer Service