International Export Manager

Requisition Summary

The International Export Manager supports export sales from North & South America, developing and facilitating the export process.  Support customer orders and perform in-house administrative functions related to export order processing, order fulfillment, invoicing, and logistics.  Works closely with Corporate Logistics to maximize Certificate of Origin utilization for Central and South America imports as well as topics related to compliance, HTS (Harmonized Tariff Schedule) and ECCN’s (Export Control Classification Numbers). Responds to incoming customer telephone, TCS 365 and email inquiries about exports.

Ideal candidates will have demonstrated ability to meet objectives that support division sales and service goals while maintaining exceptional customer service.  Strong organizational skills and attention to detail.  Motivated self-starter with the ability to work under pressure and meet deadlines.  Excellent verbal and written communication skills.  A desire and skills to work towards optimizing processes utilizing Six Sigma methodology.

Job Functions / Responsibilities

• Manages the export processes, including management of freight forwarders in support of dealer shipments.
• Actively support Customer Service Representatives and dealers in the resolution of customer complaints or problems with exporting and freight forwarding processes related to dealer orders.
• Lead the prioritization, development, and implementation of an export system to manage PACCAR Parts exports from the United States and Panama.
• Work with dealers on import issues and help to resolve import paperwork.
• Responds to all PPD, Supplier & Dealer questions regarding exporting.
• Ensures the correct utilization of HTS’s and ECCN’s.
• Monitors the certificate of origin utilization for Central and South America imports.

Qualifications

• Bachelor’s degree in business or related field required.
• 5+ years of relevant work experience required.
• Knowledge and understanding of export compliance laws and regulations required.
• Experience working with International Freight Forwarders required.
• Supervisory experience and ability to manage multiple and diverse areas within customer service and exportation desired.
• Strong PC skills including Word & Excel required.  Access skill desired.
• Fluency in Spanish, required.
• IMDG certified desired.
• Licensed Customs Broker desired.
• Six Sigma certified desired.

Benefits

As a U.S. PACCAR employee, you have a full range of benefit options including:

• 401k with up to a 5% company match
• Fully funded pension plan that provides monthly benefits after retirement
• Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
• Tuition reimbursement for continued education
• Medical, dental, and vision plans for you and your family
• Flexible spending accounts (FSA) and health savings account (HSA)
• Paid short-and long-term disability programs
• Life and accidental death and dismemberment insurance
• EAP services including wellness plans, estate planning, financial counseling and more
• This position is eligible for a holiday gift

Additional Job Board Information

Salary Range:

At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. The salary range for this position is $96,700 - $136,290 annually. Additionally, this role is eligible for the full range of benefit options listed above.

Additional Information:

• PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.
• PACCAR Parts is an E-Verify Employer
• PACCAR has success with diverse teams of employees working together to achieve excellent results. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions and increases employee engagement.

Division Information

PACCAR Parts is the global provider of aftermarket parts and services to support Kenworth, Peterbilt, DAF and TRP dealers around the world.  This includes 19 distribution centers globally that support 2,300 dealerships and over 1,000,000 customers.  Aftermarket support includes world class customer centers that deliver industry leading uptime in conjunction with our outstanding supply chain that delivers record levels of inventory availability for dealers and customers. 

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.
 
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!