International Export Coordinator

Requisition Summary

This key role supports coordinates export transactions door to port for selected dealers, providing support to International Customer Service Agents on TCS case resolution related to forwarding process under PACCAR’s control, ensuring visibility, traceability, and uptime for dealer order sales. Ensures the correct and timely operation of the DSP Consolidation Program by reducing international transit times, guaranteeing high quality standards for international shipments are achieved.

Job Functions / Responsibilities

• Ensure shipments traceability and supplier/carrier accountability for shipments, processing infractions for suppliers that do not meet the International Shipping Guidelines

• Solve mismatch Freight Forwarder entries Vs. invoiced material to ensure accuracy on Dealer’s shipments

• Pre-alert shipments in transit to the Freight Forwarder, ensuring full shipment traceability and cargo identification to meet +90% accuracy on shipments to South America

• Coordinate exports based on Freight Forwarder on hand material, ensuring optimal lead-time

• Provide export documentation to Freight Forwarder to meet export compliance regulations

• Work closely with PPD Logistics to ensure supplier/carrier accountability for damaged cargo, reducing the financial impact for PACCAR

• Support TCS 365 cases related to Freight Forwarding operation

Qualifications

• Bachelor’s Degree Required
• 1 year of experience in export shipping, customer service or transportation
• Fluent in Spanish 
• Strong PC capabilities
• Effective communication and problem-solving skills
• Good organizational skills with ability to effectively prioritize
• Experience with TCS 365 or other CRM experience desired
• Ability to work with internal and external stakeholders proper service to our international dealers
• Motivated, detail-oriented, self-starter with ability to work under pressure to meet deadlines
• Six Sigma experience desired
• Formal training by international forwarders or government agencies desired

Additional Job Board Information

As a U.S. PACCAR employee, you have a full range of benefit options including:

• 401k with up to a 5% company match
• Fully funded pension plan that provides monthly benefits after retirement
• Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
• Tuition reimbursement for continued education
• Medical, dental, and vision plans for you and your family
• Flexible spending accounts (FSA) and health savings account (HSA)
• Paid short-and long-term disability programs
• Life and accidental death and dismemberment insurance
• EAP services including wellness plans, estate planning, financial counseling and more
• This position is eligible for a holiday gift

Salary Range:

At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. The salary range for this position is $65,500 - $89,760 annually. Additionally, this role is eligible for the full range of benefit options listed above.

Additional Information:

• PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.
• PACCAR Parts is an E-Verify Employer
• PACCAR has success with diverse teams of employees working together to achieve excellent results. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions and increases employee engagement.

Division Information

PACCAR Parts is the global provider of aftermarket parts and services to support Kenworth, Peterbilt, DAF and TRP dealers around the world.  This includes 19 distribution centers globally that support 2,300 dealerships and over 1,000,000 customers.  Aftermarket support includes world class customer centers that deliver industry leading uptime in conjunction with our outstanding supply chain that delivers record levels of inventory availability for dealers and customers. 

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.
 
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!

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