Inside Sales Specialist (Kenworth)

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Date: Jul 8, 2024

Location: Renton, WA, US, 98055

Company: PACCAR



Requisition Summary
Utilize your sales, analytical and customer service skills supporting the PACCAR Parts Kenworth Sales team. Identify and process unpublished Bulk Sales opportunities, obtain exception price quotes via suppliers, and manage open order communication for Sales Team with key internal departments and Dealers.  Perform Sales Analysis using FOCUS, Tableau and Online Parts Counter to generate Sales Gap Reports for District Parts Managers and Dealers.  Provide customer service to Dealers, District Parts Managers and Kenworth Field Service personnel acting as the key liaison for TCS365 case management with Critical Orders and Truck Down.  Enhance sales and presentation skills preparing Dealer Review presentation materials for use by District, Region and National Sales Managers.


This position provides key exposure to and experience with Kenworth dealers and the Kenworth Sales Team to prepare for a career in Sales.


Job Functions / Responsibilities


  • Analyze sales and inventory data to identify, close and process unpublished bulk sales opportunities with dealers and suppliers.
  • Triangulate market intelligence to request, process and close exception price quotes with suppliers.
  • Combine sales, marketing and inventory data using technology tools including FOCUS, Tableau and Online Parts Counter to identify lost sales and sales opportunities.
  • Assess dealership sales performance using internal sales reports, dealer retail reports and market data for performance enhancement opportunities.
  • Review territory maps and sales data to gauge individual sales personnel performance.
  • Manage key communication on open orders with all stakeholders, including dealers, suppliers, Product Marketing and sales staff.
  • Review and manage active TCS365 cases to provide regular updates and follow up with Critical Orders and Truck Down departments for Kenworth District Parts Managers, Regional Sales Managers and Kenworth Field Service staff.
  • Prepare Dealer specific sales presentations for use by District Parts Managers and Regional Sales Managers.
  • Work with all levels of management to provide insight on current market conditions and sales opportunities.
  • Prepare regular and ad hoc sales reports for Sales Managers, Staff and Dealers.



  • Bachelor's degree required.
  • Two years relevant work experience required. Dealer/customer facing responsibilities preferred. 
  • Proven skills assembling, interpreting and acting on marketing, sales and/or inventory data.
  • Understanding of heavy-duty dealership operations desired.
  • Advanced PC skills with Microsoft products.
  • Excellent oral and written communication skills.
  • Composure when confronted with ambiguity and competing priorities.
  • Ability to maintain customer focus while troubleshooting.
  • Demonstrated accuracy and attention to detail.
  • Salesforce experience is a plus.
  • Ability to travel up to 15%.



  • Act with Integrity
  • Demonstrate Adaptability
  • Drive for Results
  • Technical Acumen
  • Use Sound Judgment / Business Acumen
  • Lead Innovation and Quality Initiatives
  • Influence Others
  • Manage Execution

Additional Job Board Information

PACCAR Benefits:

As a U.S. PACCAR employee, you have a full range of benefit options including:

  • 401k with up to a 5% company match
  • Fully funded pension plan that provides monthly benefits after retirement
  • Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
  • Tuition reimbursement for continued education
  • Medical, dental, and vision plans for you and your family
  • Flexible spending accounts (FSA) and health savings account (HSA)
  • Paid short-and long-term disability programs
  • Life and accidental death and dismemberment insurance
  • EAP services including wellness plans, estate planning, financial counseling and more
  • This position is eligible for a holiday gift

Salary Range:


At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. The salary range for this position is $75,100.00 - $103,730.00 annually. Additionally, this role is eligible for the full range of benefit options listed above.

Additional Information:

  • PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.
  • PACCAR Parts is an E-Verify Employer
  • PACCAR has success with diverse teams of employees working together to achieve excellent results. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions and increases employee engagement.


Division Information
PACCAR Parts is the global provider of aftermarket parts and services to support Kenworth, Peterbilt, DAF and TRP dealers around the world.  This includes 19 distribution centers globally that support 2,300 dealerships and over 1,000,000 customers. Aftermarket support includes world class customer centers that deliver industry leading uptime in conjunction with our outstanding supply chain that delivers record levels of inventory availability for dealers and customers.


Company Information
PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates and also provides customized financial services, information technology and truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services, you can develop the career you desire with PACCAR. Get started!

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

Job Segment: Retail Sales, Telemarketing, Inside Sales, Field Service, Product Marketing, Retail, Sales, Manufacturing, Marketing

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