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IT Operations Analyst - Mainframe Recovery Job

Date: Sep 22, 2022

Location: Renton, WA, US, 98057

Company: PACCAR

About PACCAR

 

PACCAR, Inc. is a Fortune 500 company established in 1905 and is recognized as a global leader in the commercial vehicle, financial, and customer service fields. PACCAR is a global technology leader in the design, manufacture, and customer support of high-quality light-, medium- and heavy-duty trucks under its internationally recognized brands Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and provides customized financial services, information technology and truck parts related to its principal business.

 

Your next career move is waiting at PACCAR whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services. Join the PACCAR team today!

 

The Role

 

This position is responsible for monitoring mainframe batch processes and taking corrective action as required. The analyst conducts diagnostic troubleshooting, creates Incident Reports for next-level support and tracks incidents to ensure remediation and prevention of recurring events. The analyst must be a self-driven problem solver, and a great team player. This is a non-exempt position that may be asked to provide additional coverage on a different shift to include weekends, holidays, and overtime as necessary.

This position is for the weekday 3rd shift and is a hybrid position. 

 

About the Team

 

The Enterprise Command Center (ECC) also monitors the data center critical facilities infrastructure, provides video surveillance, and manages security/access to the building and computer room. An IT Operations Analyst plays a critical role on a global team that is responsible for ensuring the health and availability of PACCAR’s business critical applications.

 

Job Responsibilities

 

· Monitor, investigate issues and take corrective action for Mainframe Batch Processing using distributed scheduling tools, including BMC-CTM, ISPF, JCLPLUS, FTP/SFTP, Aviva Emulators, JES2, MVS COMMANDS,

· Assist with the support of cross-platform administration including WinTel, UNIX, Mainframe, AS400, Linux

· Transfer technical knowledge, processes and procedures, mentor junior staff

· Design and implement recovery procedures for the PACCAR IT Knowledge Base

· Provide off-hours Help Desk support

 

Required Experience & Skills

 

· 3+ years of experience in a Command Center environment

· Experience with CICS, IMS, DB2, DBRC, SMS, DBCTRL, IBM Utilities, TSO CLIST, REXX, JCL, RACF, FDRABR, ADRDSSU, and VTCS, CONNECT DIRECT, BMC-CTD, BMC–ISPW, EDI, IMS UTILITIES, EZTRIEVE, SYNCSORT, OMEGAMON, DFHSM, and DADS

· Experience with iSeries-AS/400 Console

· Familiar with Database platforms, specifically IMS, DB2, SQL and Oracle

· Familiarity with Critical Incident and Problem Management processes

· Excellent Communication skills: ability to write Technical Materials to develop Procedures, Resolutions and Documentation

 

Education (List required and/or preferred education)

 

• Undergraduate degree in IT, Computer Science or related field desired

 

Physical Demands

 

• Sitting and standing for prolonged periods of time

• Lifting up to 55 pounds

• Team lifting large objects such as servers using lifting equipment

 

Benefits of working at PACCAR

· Medical/Dental/Vision

· Employer Paid Pension Plan

· Scholarship Program

· Life Insurance

· EAP (Employee Assistance Program)

· Paid Time Off plus 12 Paid Holidays

· 401k contribution $1 for $1 up to 5%

· Tuition Reimbursement Program

· HSA & FSA

· Employee Discounts

· Employee Referral Program

· Bonus Pay

 

Diversity & Inclusion

 

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability corporation. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions, and increases employee engagement.

 

PACCAR’s IT Division promotes Diversity and Inclusion through mentorship, events, celebrations, and affinity groups. The IT Division has an active Diversity Council and supports initiatives and activities for all. PACCAR supports women through the PACCAR Women’s Association (PWA), Women in Trucking, and Women in Technology International (WITI). Educational awareness programs such as Unconscious Bias, Male Allyship and Inclusive Leadership are just a few of many trainings offered. PACCAR is a supporter of PRIDE and celebrates many different multi-cultural events.


Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

Job Segment: ERP, Mainframe, Operations Manager, Computer Science, Information Technology, Technology, Operations