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Distribution Center Process Analyst/Engineer Job

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Date: Mar 14, 2019

Location: Renton, WA, US

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!

Division Information

PACCAR Parts is the global provider of aftermarket parts and services to support Kenworth, Peterbilt, DAF and TRP dealers around the world.  This includes 18 distribution centers globally that support 2,200 dealerships and over 1,000,000 customers.  Aftermarket support includes world class customer centers that deliver industry leading uptime in conjunction with our outstanding supply chain that delivers record levels of inventory availability for dealers and customers. 

Requisition Summary

This position is responsible for directing and managing continuous improvement initiatives for our North American Parts Distribution Centers (PDCs) focused on process efficiencies targeting world-class productivity, quality and service. In addition, this role is responsible for analyzing, auditing and enforcing current process-related Best Practices and Policies.


Job Functions / Responsibilities

  • Provide leadership for the PDC Continuous Improvement Managers across the network, ensuring a shared vision and consistent approach to new process implementations.  Organize/conduct annual Continuous Improvement Meetings and chair monthly Continuous Improvement Conference Calls.  Challenge, evaluate and prioritize changes to existing processes.
  • Serve as an onsite business owner for large scale PPD IT projects, including gathering requirements from the network and prioritizing them for the Operations Business Technology Analyst (Project Manager). Act as Subject-Matter-Expert (SME) of PDC Processes for IT Developer Workshops. Support PPD IT for any business user testing of new products/equipment.
  • Maintain knowledge of PDC process-related challenges by consistent interaction with Distribution Associates, Warehouse Supervisors and PDC Management, regular travel recommended. Active participation in Departmental Prioritization of PPD IT Projects in conjunction with Operations Support Manager and Senior Operations Project Manager.
  • Monitoring/Auditing of actions taken in network when processing key PDC Performance Indicators including Function Productivity Rates, Dealer Claims, Shipping Errors, Issuance of Employee Errors, Statistical Inventory Accuracy and Dealer Altered Lines.  Review exception requests for PDC Performance Rating (PPR) metrics and grant approval/denial.
  • Ownership of PDC Operations Policies and PDC Operations Best Practices documents on departmental sharepoint, including approval for any updates.  Maintenance and enforcement of Best Practices, in addition to analyzing benefits of continued sustainment of these Best Practices.

Skills / Competencies

Strong proficiency in AS400 WH.  Experience with PDC Equipment.  Proficient with software applications Visio, Excel, PowerPoint, Access and Word. Highly self-motivated and able to work effectively in a team environment with little to no supervision.  Ability to identify gaps in process flows, research root causes and problem solve. Ability to communicate to all levels of management effectively.


  • Bachelors Degree in Operations Management, Manufacturing & Supply Chain Management, Industrial Engineering or related area required
  • Minimum 2-3 years Distribution Center experience required
  • Minimum 1 year project management experience required
  • Ability to present and communicate to all levels of management
  • Experience with PACCAR Production System (PPS) a plus
  • MBA degree is a plus
  • Six Sigma training required, certification is a plus.
  • Travel up to 20%

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

Job Segment: Process Engineer, Distribution, Manufacturing Engineer, Claims, Engineer, Engineering, Operations, Insurance

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