Share this Job

Credit & Returns Analyst Job

Date: Nov 23, 2022

Location: Renton, WA, US, 98055

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!

Division Information

PACCAR Parts is the global provider of aftermarket parts and services to support Kenworth, Peterbilt, DAF and TRP dealers around the world.This includes 18 distribution centers globally that support 2,200 dealerships and over 1,000,000 customers.Aftermarket support includes world class customer centers that deliver industry leading uptime in conjunction with our outstanding supply chain that delivers record levels of inventory availability for dealers and customers.

Requisition Summary

The Credit & Returns Analyst is responsible for processing dealer claim/credit requests per Division Policies and Department Guidelines.  Credit Specialist will validate credit requests and work with PDC's, Suppliers, and Internal Departments to ensure claims are processed accurately and timely.

Job Functions / Responsibilities

  • Review and validate dealer claim requests
  • Process DSP/PDC and supplier credits
  • Respond to Dealer inquiries and calls
  • Process daily and monthly parts returns
  • Communicate and support stakeholders (PDC's/suppliers/Product Marketing)
  • Other duties as assigned


  • Undergraduate degree or actively pursuing required
  • One year of data entry and customer service experience required
  • Proficient in Word, Excel and Access
  • The ability to work independently and to make decisions based on department policies and procedures
  • Excellent interpersonal skills and strong customer service orientation
  • Must have the ability to multi task and manage changing priorities, work under pressure and meet deadlines



Additional Job Board Information

  • PACCAR Parts is an eVerify Employer.
  • PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.
  • PACCAR has success with diverse teams of employees working together to achieve excellent results. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions and increases employee engagement.

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

Job Segment: Supply Chain, Credit Analyst, Data Entry, Product Marketing, Credit, Operations, Finance, Administrative, Marketing