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Operations Analytics & Systems Manager Job

Date: Jun 19, 2021

Location: Renton, WA, US

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!

Division Information

PACCAR Parts is the global provider of aftermarket parts and services to support Kenworth, Peterbilt, DAF and TRP dealers around the world.This includes 18 distribution centers globally that support 2,200 dealerships and over 1,000,000 customers.Aftermarket support includes world class customer centers that deliver industry leading uptime in conjunction with our outstanding supply chain that delivers record levels of inventory availability for dealers and customers.

Requisition Summary

This position is responsible for managing all data-driven systems that interact with our North American Parts Distribution Center (PDC) Network; in addition to leading the data management and retrieval strategy to provide accurate, timely and relevant analytics for the network.

Job Functions / Responsibilities

  • Business ownership and management of administration for Kronos, SIS, DCRM, AS400, Performance Management and any other systems that interact with the PDC network; including user permissions.  Actively pursuing continuous improvement of systems performance and effectiveness, including integrations with Cloud environments such as AWS.
  • Active involvement in all IT Projects for the Operations network, working with the PDC Process Engineer, to ensure data integrity and data quality.  Work with outside vendors, contractors and PPD IT Developers for any development of data integration architecture and historical mapping.
  • Act as the Operations data analysis super-user developing core reporting structures while leading departmental strategy for visualizations. Train department users on how to use data analytics to drive higher performance and identify new opportunities. Manage and develop Operations Support Analyst(s), assigning priorities to support the PDC Network, Operations Support team and the PPD IT Analytics team.
  • Collaborate with PPD IT Data Analytics Manager on defining and reporting metrics for analytics growth, in addition to providing project ideas and departmental priorities.  Analysis and network information gathering of PDC production data to prioritize findings and develop new initiatives.
  • Serve as Operations representative on the Business Intelligence Data Stewards Board. Incorporate Data Governance policies and standards in to business processes, communicate these changes to Operations network, and share issues/concerns with Data Governance Committee for prioritization.
  • Ad-Hoc reporting for senior management and presentations regarding data visualization strategies.

Skills / Competencies

  • Proficiency in AS400 WH and other PDC hardware / software applications
  • Proficiency with Excel, PowerPoint, Access and Word abilities.
  • Strong written and verbal communication skills
  • Two+ years experience in a professional office environment, preferably in a Distribution Center
  • Developed network of resources from all departments within PACCAR Parts


  • Bachelor's Degree in Business Administration, Data Management, Analytics or related area required (MBA or MS Degree a plus)
  • Two years of data analytics experience in a professional setting required
  • Two years of PDC Operations experience desired
  • Familiarity or experience with Salesforce, Tableau, PowerBI, cloud storage and compute on Azure or AWS
  • Experience with TDFSS, DMAIC and LEAN Six Sigma principles required. Certified Six Sigma Lean Belt or Certified TDFSS Belt a plus. 
  • Experience with Agile Project Management, including Scrum Project Management required. 


Additional Job Board Information

  • Relocation support is available for this position. 
  • PACCAR Parts is an eVerify Employer.
  • PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.
  • PACCAR has success with diverse teams of employees working together to achieve excellent results. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions and increases employee engagement.

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

Job Segment: Operations Manager, Analytics, Data Analyst, Mid-Range, Operations, Management, Data, Technology