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EZTrac Supervisor (23/24) Job

Date: May 1, 2022

Location: Mississauga, CA, L5N 4J8

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.
 
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!
 

Division Information

PACCAR Parts operates a network of parts distribution centers offering aftermarket support to Kenworth, Peterbilt and DAF dealers and customers around the world. Aftermarket support includes customer call centers operating 24 hours a day throughout the year and technologically advanced systems to enhance inventory control and expedite order processing.
 

Requisition Summary

The EZTrac Supervisor will help manage daily operations along with the Reverse Logistics Center Manager. 

LOCATION:  Mississauga, Ontario

Job Functions / Responsibilities

  • Supervises Inspectors and manages daily operations along with the Reverse Logistics Center Manager
  • Plans operations and assigns work to Inspectors to attain production objectives.
  • Coordinates inbound and outbound shipments, maximizing production efficiency.
  • Establishes and controls procedures to meeting production schedules, recommending improvements in production methods, equipment, operating efficiency and safe working conditions.
  • Assures customer service that is provided by the core Inspectors meets dealer and management expectations
  • Communicates effectively with Renton, WA core return customer service team.  
  • Responsible for developing, training and mentoring team members to enhance PACCAR business knowledge.
  • Recommends or initiates personnel actions including promotions, transfers, interviewing, disciplinary measures, in accordance with company policies and procedures.
  • Responsible for the accuracy and timely completion of performance appraisals. Provides effective coaching and feedback on a regular basis to direct reports.
  • Maintains necessary records and coordinates activities with internal and external customers as necessary.
  • Proactive in promoting positive working relationships with all employees, and effectively communicating company policies and guidelines and procedures. Maintains positive attitude and promotes high team morale.
  • Manages continuous improvement projects and has an ability to react to change productively and to handle other tasks as assigned.

Qualifications

Required:

  • Bachelor Degree
  • Demonstrated ability to effectively communicate under pressure and possess strong interpersonal skills.
  • Strong group presentation skills
  • Effective verbal and written communication 
  • Intermediate computer skills or better; with demonstrated ability to use AS400 systems and Microsoft Office (Access a plus)
  • Flexibility to work different and varied daytime work schedules.

Preferred:

  • Master's Degree (MBA)
  • Minimum two years supervisory experience
  • Six Sigma trained: Lean Belt, Green Belt or Black Belt - exposure, certification or knowledge
  • Thorough knowledge of DC operations, practices and procedures acquired by two (2) or more years of progressive complex distribution center, administrative, quality and/or inventory control experience
     

Additional Job Board Information

  • PACCAR Parts is an eVerify Employer.
  • PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.
  • PACCAR has success with diverse teams of employees working together to achieve excellent results. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions and increases employee engagement.
     


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