Business Process Analyst

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Date: Oct 9, 2024

Location: Louisville, KY, US, 40258 McKinney, TX, US, 75069

Company: PACCAR

Company Information

PACCAR is a Global Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture, and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and provides customized financial services, information technology and truck parts related to its principal business.  
   
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!  

Division Information

Dynacraft, a PACCAR Company, is headquartered in McKinney, TX. Dynacraft performs assembly, light manufacturing and distribution for PACCAR truck plants and the aftermarket. For more than forty years, Dynacraft has provided high quality components, subassemblies, and specialized services. Dynacraft’s manufacturing facilities are located in Louisville, KY and McKinney, TX.

Requisition Summary

The company is looking for an energetic leader to have a significant impact as the Business Process Analyst. The successful candidate will be expected to work with key stakeholders and cross-functional teams to perform solution designs, functional testing, best practice recommendations, functional leadership, and guidance. This position will research and resolve production problems, work closely with stakeholders to refine technical detail into user stories with acceptance criteria. You will work independently to resolve complex issues and suggest alternative approaches to solving problems, test and conduct quality assurance (such as peer review), and implement quality application and its associated documentation, adhering to and enforcing software development methodology to team & departmental guidelines on projects and production support. 

 

This position will be located onsite in either Louisville, KY or McKinney, TX.

Job Responsibilities

  • Responsible for analyzing a business area to ensure they understand and are making full use of application capabilities.
  • Document business processes or system integrations with technology for projects.
  • Analyzing problems and develop strategies for testing and resolution.
  • Maintaining business system functionality while facilitating improvements to production.
  • Supports requirements gathering and translation to the development team on projects.
  • Work with management and users to define, develop, and implement innovative business solutions.
  • Follows System Development Life Cycle and AGILE methodology.
  • Collaborate with internal customers and developers to review solutions, test new system functionality based on business processes, and recommend changes based on IT best practices.
  • Document and provide systems training for business partners.
  • Coordinate QA/user testing and training including the subsequent change control scheduling and documentation for production releases of software.

Qualifications and Skills

  • 3-5 years IT Business Analyst Experience
  • Experience supporting SAP in one or more areas: PP, MM and SD, IDOCs (Required)
  • Experience supporting multiple applications in a production environment
  • 1 – 2 years’ business experience in a manufacturing environment (Required)
  • 1 – 2 years’ project management experience; requirements analysis activities, interacting with project managers, stakeholders, and developers.
  • Strong attention to detail
  • Demonstrated skill in collaborating with internal/external individuals and teams to drive solutions
  • On-call availability for business support (periodically)
  • Strong commitment to customer satisfaction and quality

Education / Training Required

Bachelor’s Degree in Business, Computer Science, or other related area desired.

Physical Requirements:

  • Prolonged siting and manual dexterity are required.
  • This position is in an office/desk work setting.
  • Ability to travel (up to 10%)

Benefits

​As a U.S. PACCAR employee, you have a full range of benefit options including: 

- 401k with up to a 5% company match 
- Fully funded pension plan that provides monthly benefits after retirement 
- Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time 
- Tuition reimbursement for continued education 
- Medical, dental, and vision plans for you and your family 
- Flexible spending accounts (FSA) and health savings account (HSA) 
- Paid short-and long-term disability programs 
- Life and accidental death and dismemberment insurance 
- EAP services including wellness plans, estate planning, financial counseling and more 
- This position is also eligible for a holiday gift

Diversity

PACCAR has success with diverse teams of employees working together to achieve excellent results. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions and increases employee engagement. 
 
PACCAR increases awareness through the efforts of global company-wide Diversity Councils and various employee resource groups that support initiatives & activities including multi-cultural events, outreach, mentorship programs, and more. PACCAR has been awarded the Top Company for Women to Work for in Transportation since 2018 by the Women In Trucking Association and Newsweek 2023 America’s Greatest Workplaces for Women. 
 
For more information, please visit our Diversity and Inclusion Commitment page: Diversity and Inclusion (https://jobs.paccar.com/content/Diversity-and-Inclusion/?locale=en_US) 

Additional Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability. At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. Additionally, this role is eligible for the full range of benefit options listed above. 
 
This is a safety-sensitive position, and the pre-employment drug testing includes cannabis testing.
 

 


Nearest Major Market: Louisville

Job Segment: Testing, Business Process, QA, Quality Assurance, Business Analyst, Technology, Management, Quality

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