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Associate Business Technical Analyst Job

Date: Jul 14, 2021

Location: Kirkland, WA, US

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF Trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!


Division Information

Kenworth Truck Company is the manufacturer of The World’s Best® heavy and medium duty trucks. Kenworth is an industry leader in providing fuel-saving technology solutions that help increase fuel efficiency and reduce emissions. The company’s dedication to the green fleet includes aerodynamic trucks, compressed and liquefied natural gas trucks, and medium duty diesel-electric hybrids.

Job Summary
We are looking for a result-oriented person – the kind of contributor who is willing to get into the details and wants to make a big difference for our business by being a part of developing best-in-class systems solutions to support our diverse business teams.  This position will be coached to research and resolve problems, develop specifications from business requirements, coordinate technical support, and contribute to software and process solutions for Kenworth IT supported Applications.   The Associate Business Technical Analyst will participate in creating solutions, will develop specifications or process diagrams, produce deliverables related to the project(s) assigned and assists in post implementation support and system enhancements.  This position is will participate in gathering, compiling and synthesizing information with regard to core technology, processes or systems.


**Note: Position can be located in either Kirkland, WA or Chillicothe, OH.


Here's what you will do in this role:
  • Works with customers in defining and proposing alternative solutions for changes and break fixes

  • Provides input on solution and business requirement document

  • Participates in project estimations

  • Supports implementation of process improvements, best practices, and high quality solutions

  • Provides system support for production issues by troubleshooting and recommending solutions

  • Performs organizational tasks regarding change control, incident management and audit

  • Works with business analyst and customer to identify and document requirements that will be used to produce systems requirements documentation.

  • Contributes to department process improvement activities

  • Help document and coordinate go-live activities

  • Participate with creating business process diagrams as necessary

  • Other duties as assigned

  • Travel 25% domestically and internationally

  • On call availability 24/7


Skills / Qualifications:
  • 2-4 years business or configuration experience in Business Analyst or Developer role

  • Ability to stay organized

  • Demonstrated experience in the delivery of service and change using both Waterfall and Agile Methodologies

  • Demonstrated ability to communicate both in verbally and in writing within own team and business

  • Customer service oriented.

  • Proven to be able to work well under pressure


Required Education & Training:

  • Bachelor’s degree in Business Administration, Computer Science, Information Systems or other related field preferred

  • ITL Foundation Certification preferred


Physical Demands:
  • Prolonged sitting and manual dexterity are required.
  • This position is in an office/desk work setting.


Why work for PACCAR/Kenworth?

  • Global Fortune 500 company with a wide array of growth and development opportunities.

  • Work alongside experienced goal-oriented colleagues recognized as experts in their fields.

  • Support and/or design the commercial vehicles of the future with a focus on emerging technologies such as electric and autonomous trucks

  • Medical, dental and vision insurance plans for you and your family.

  • Paid Time Off – vacation, paid holidays and sick leave.

  • 401k with 100% company match, AND a company paid pension plan after 5 years.

  • Tuition reimbursement for continued education – eligible after 1 year of service.


Additional Job Board Information

PACCAR promotes equal employment opportunities by implementing policies and practices that ensure employees and applicants are not discriminated against because of their race, color, religious creed, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, mental or physical disability, medical condition, genetic information, military or veteran status or other legally protected status. This applies to recruitment, selection, placement, promotion, termination, rates of pay, and other conditions of employment.


Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

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