Technical Publications Specialist Job

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!

PACCAR offers comprehensive benefits from time of hire through retirement for vested employees and their families. As a U.S. Salaried PACCAR employee, you have a full range of benefit options including:

• Medical, Dental and Vision plan options
• Flexible spending accounts and health savings account
• 401(k) with dollar-for-dollar company match up to 5%
• Fully funded pension plan that provides monthly benefits after retirement
• 12 paid holidays, sick and vacation time
• Tuition reimbursement program
• Paid short-and long-term disability program
• Life and accidental death and dismemberment insurance
• EAP services including wellness plans, estate planning, financial counseling and more

Requisition Summary

Develop, author, and publish technically informative bulletins, field repair documents, Federal Safety and Emissions Recalls, and other information intended for Peterbilt dealer service technicians and customers. 

Job Functions / Responsibilities

• Write, edit, and coordinate the production of written information 

• Serve as liaison between multiple internal and external groups 

• Manage multiple projects simultaneously while meeting strict deadlines 

• Lead cross-functional meetings to drive multiple complex processes to completion 

• Drive for results within a dynamic environment with pressing deadlines 

• Define vehicle populations and customer address lists for field actions using Excel, Tableau,  

  internal systems and external resources   

Required Qualifications & Skills

• Clear and concise verbal and written communication  

• Mechanical and/or electrical aptitude 

• 3-5 years industry experience 

• Strong organizational and schedule management skills 

• Ability to work on diverse projects with minimal guidance 

• Effective interpersonal skills and a team player 

• Attention to detail 

• Strong computer skills with MS Word, Excel, and SharePoint 

Preferred Qualifications and Skills

• BA/BS or equivalent experience 

• Broad knowledge of truck systems and components 

• Engineering, manufacturing, truck diagnostic repair, or dealer experience 

• Understanding of dealer service technician needs 

• Technical writing experience or education 

• Working knowledge of Smartsheet and Tableau software

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability. Peterbilt promotes Diversity and Inclusion through mentorship, events, and affinity support groups such as the Diversity Council, Peterbilt Women’s Initiative (PBWin), Veterans Group, and ADVOCATE (An LGBTQ support group).