Product Option Analyst Job

Date: May 24, 2023

Location: Denton, TX, US, 76205-7864

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!

Peterbilt Motors Company
On highways, construction sites, city streets, logging roads - everywhere our customers earn their living - Peterbilt's red oval is a familiar symbol of performance, reliability and pride.  Peterbilt has reigned as America's premium quality truck manufacturer since the company's founding in 1939. Our dedication to deliver products and services focused on improving customers' performance, image, profitability and peace of mind truly makes Peterbilt the Class of the Industry.

Requisition Summary

Peterbilt Motors Company, a PACCAR Company, has a position available for a Product Option Analyst, in the Peterbilt Headquarters Office in Denton, TX.  This position is primarily responsible for evaluating Option Approval Requests (OAR’s) for disposition, offering alternate suggestions as appropriate, and training dealers to use DealerNet product related self-help tools.

Job Functions / Responsibilities

  • Review and manage Option Approval Requests (OARs) to determine resolution, with a focus on successfully directing dealers to existing product options that satisfy customer business requirements.
  • Facilitate bi-weekly OAR Committee Meetings to help expedite the review process and resolve any outstanding issues. The meetings will have representatives from various departments, including engineering group leads, Applications Engineering, Scheduling, Materials and Sales and Marketing.
  • Provide training and truck configuration assistance to Peterbilt and dealer sales professionals through the use of product related self-help tools.
  • Administrate sales option code reviews to determine option publication versus elimination based on defined criteria.
  • Provide sales option code data usage and status to various levels of Peterbilt Management.
  • Assist with the development and administration of Truck Sales Bulletins (TSBs) which requires coordination with engineering, ECN reviews and compatibility message research.
  • Assist in testing software prior to each SmartSpec Sales Tool version release to ensure accuracy. Testing including:
    • Ensure functionality of current and new project requirements.
    • Starting specification testing
    • Certification testing
  • Maintain a strong working relationship with Peterbilt's Sales and Engineering departments, Scheduling, ITD and other PACCAR Divisions.
  • Various other projects as assigned.

Skills / Competencies

This position requires the following:

  • Strong analytical and organizational skills with the ability to manage multiple tasks concurrently
  • Flexibility to adjust to shifting priorities
  • Solid product knowledge (truck models, option offerings, compatibility rules, product features and benefits)
  • Ability to interact and coordinate with multiple departments and personnel on diverse topics
  • Strong managerial skills (innovate, plan, organize, direct, control)
  • Superior communication skills, both written and verbal.  Must have the ability to translate technical engineering terminology into a concise industry language to satisfy customer business requirements.
  • Ability to maintain composure
  • Develop and maintain positive working relationships with a variety of stakeholders  
  • Well versed on computer mainframe systems and PC applications (OPS, COPICS, Access, Excel, Word, PowerPoint)
  • Familiarity with other PC applications a plus (OMS, PCMS, SharePoint)
  • 2-3 Years product knowledge experience in a related PACCAR position preferred
  • Writing samples may be requested.
  • Education – Bachelor's degree required

Why work for PACCAR/Peterbilt?

  • Competitive salary, 401k with a 5% match, AND a company paid Pension Plan after 5 years of service.
  • Medical, dental, and vision insurance plans for you and your family.
  • Comprehensive Paid Time Off – Vacation, Paid Holidays, and Sick Leave.
  • Tuition Reimbursement for continued education – eligible after 1 year of service.
  • Global Fortune 500 company with a wide array of growth and development opportunities.
  • Work alongside experienced goal-oriented colleagues recognized as experts in their fields.

Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability corporation. Peterbilt promotes Diversity and Inclusion through mentorship, events, and affinity support groups – The Diversity Council, Peterbilt Women’s Initiative (PBWin), Veterans Group, Peterbilt Black Organization for Leadership and Development (PB B.O.L.D) and ADVOCATE (An LGBTQ support group).

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