Liaison Software Support Engineer - Evening Shift Job

Date: Sep 14, 2023

Location: Denton, TX, US, 76207-2198

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF Trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced power trains, provides financial services and information technology, and distributes truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!

Division Information

Peterbilt Motors Company
On highways, construction sites, city streets, logging roads - everywhere our customers earn their living - Peterbilt's red oval is a familiar symbol of performance, reliability and pride.  Peterbilt has reigned as America's premium quality truck manufacturer since the company's founding in 1939. Our dedication to deliver products and services focused on improving customers' performance, image, profitability and peace of mind truly makes Peterbilt the Class of the Industry.

This position is based at Peterbilt’s Plant in Denton, Texas, where we have been headquartered since 1980. In Denton, we have manufactured, supported, and distributed over 1 million trucks. Our employees take great pride in our products. We are recognized as a premier employer and valued partner in the local community.

Job Summary

Peterbilt Motors Company is looking for an engineer responsible for production support on vehicle’s electrical architecture, software, and programming. Duties involve production and engineering assistance, root cause analysis, problem resolution, training, and other engineering duties supporting various aspects of heavy truck production.

This position is for Evening Shift Support from 4:30PM - 1:00AM.

Job Functions / Responsibilities

  • Actively participate in software, programming and electrical system trouble shooting
  • Implement plant containment to resolve future issue
  • Provide feedback to design groups on issues seen in production
  • Familiarity with all truck software deployed in production (MX, Cummins, DAVIE, VEPS, Eaton, Allison, ESA, NAMux, Bendix, Wabco, VECU, CALID/CVN, ELF, Parameters, GHG, EASOP…)
  • Communicate with plant and engineering management
  • Track & report critical metrics (readiness, defects, documentation, communication…)
  • Drive RCCA investigations and implement solutions
  • Document issues in HPQC and PLR systems
  • Develop processes and predictive metrics to program/project readiness prior to production implementation
  • Travel may be required


  • 5+ years engineering experience, preferably 1-3 years experience in the manufacturing, industrial engineering, software or electrical engineering field.
  • A highly motivated self-starter with proven track record leading successful projects
  • Excellent organizational, interpersonal, and communication skills required. 




A Bachelor's Degree in Engineering is required.

Having a background with the following systems/software is a plus:

  • Truck Programming (DAVIE, VEPS, ESA, NAMUX, VSP)
  • Truck Diagnostics (DAVIE, Insite, ESA, Acom, Service Ranger, Allison, Wabco)
  • Project Management

General Description of Benefits

As a U.S. PACCAR employee, you have a full range of benefit options including:

  • 401k with up to a 5% company match
  • Fully funded pension plan that provides monthly benefits after retirement
  • Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
  • Tuition reimbursement for continued education
  • Medical, dental, and vision plans for you and your family
  • Flexible spending accounts (FSA) and health savings account (HSA)
  • Paid short- and long-term disability programs
  • Life and accidental death and dismemberment insurance
  • EAP services including wellness plans, estate planning, financial counseling and more

Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability corporation. Peterbilt promotes Diversity and Inclusion through mentorship, events, and affinity support groups – The Diversity Council, Peterbilt Women’s Initiative (PBWin), Veterans Group, Peterbilt Black Organization for Leadership and Development (B.O.L.D), and ADVOCATE (An LGBTQ support group).


Job Segment: Software Engineer, Manufacturing Engineer, Construction, Electrical, Electrical Engineering, Engineering