Assistant Dealer Training Manager Job

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Date: Jan 29, 2024

Location: Denton, TX, US, 76205-7864

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!


Peterbilt Motors Company
On highways, construction sites, city streets, logging roads - everywhere our customers earn their living - Peterbilt's red oval is a familiar symbol of performance, reliability, and pride.  Peterbilt has reigned as America's premium quality truck manufacturer since the company's founding in 1939. Our dedication to deliver products and services focused on improving customers' performance, image, profitability, and peace of mind truly makes Peterbilt the Class of the Industry.


Requisition Summary

If your passion is developing training programs and strategic initiatives that enable dealers to take their skills to another level, this position is for you. You must have experience with industry-leading brands and helping sales professionals grow their business through increased product knowledge, management expertise, operational know-how and leadership acumen. You must have the passion to lead and develop a high-functioning training team responsible for the planning, development, management and execution of national dealer training programs for PACCAR/Peterbilt Division on behalf of dealers and users in the United States, Canada, Mexico and Latin America.

Job Functions / Responsibilities

  • Planning, development, management, and execution of national dealer training programs for PACCAR/Peterbilt Division, systems and services on behalf of Peterbilt dealers, TRP Stores, and special markets initiatives in the United States and Canada. Inclusive of online, classroom, and event-based training, along with associated workbooks, videos, digital content and collateral materials.
  • Build reports and analyze training data for supporting the department
  • Department liaison for all BCA programs (3rd party LMS)
  • Manage all Customer Fleet Training opportunities and programs
  • Support the team by periodically training an in-person course" under job functions

Job Functions / Responsibilities cont.

  • Manage all onsite interview presentations for new hire candidates
  • Coordinate quarterly magazine publishing
  • Instruct Peterbilt dealership service personnel regarding the features and benefits, maintenance, and repair of Peterbilt products and PACCAR engines   
  • Continuously improve and modify training based on formal and informal evaluations from training participants. Contributes to providing best-in-class training within our industry 
  • Manage and coordinate classroom training including venue selection, catering, printed materials, training aids, and scheduling

Skills / Competencies

  • Proficiency with Microsoft products including Excel, PowerPoint, Word and Publisher. Familiarity with MS Teams is a plus
  • Excellent written and verbal communicator. Comfortable presenting to all levels within a dealership and Peterbilt, including dealer principals and Peterbilt senior management
  • Strong organization, planning, and time management skills
  • Background in curriculum and training program development from inception to delivery of a program


  • Bachelor's Degree in Business, Marketing, Instructional Design or related field(s) required, MBA preferred
  • Management experience preferred
  • Minimum 5 years in development of classroom and self-study training programs required
  • Approximately 20% travel required




As a U.S. PACCAR employee, you have a full range of benefit options including:

  • 401k with up to a 5% company match
  • Fully funded pension plan that provides monthly benefits after retirement
  • Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
  • Tuition reimbursement for continued education
  • Medical, dental, and vision plans for you and your family
  • Flexible spending accounts (FSA) and health savings account (HSA)
  • Paid short- and long-term disability programs
  • Life and accidental death and dismemberment insurance
  • EAP services including wellness plans, estate planning, financial

Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability corporation. Peterbilt promotes Diversity and Inclusion through mentorship, events, and affinity support groups – The Diversity Council, Peterbilt Women’s Initiative (PBWIN), Veterans Group, Peterbilt Black Organization for Leadership and Development (B.O.L.D) and ADVOCATE (An LGBTQ support group).


#LI-Onsite #L1-DD1


Job Segment: E-Learning, Instructional Designer, Learning, Training, Marketing Manager, Education, Human Resources, Operations, Marketing

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