Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates and also provides customized financial services, information technology and truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services, you can develop the career you desire with PACCAR. Get started!

Division Information

PACCAR Leasing, a PACCAR division, was founded in 1980 to provide premium Kenworth and Peterbilt vehicles to leasing and rental customers. PacLease is one of the fastest-growing commercial truck leasing companies in the transportation industry. With independent and company-owned locations throughout the United States and Canada, PacLease provides customized full-service lease, rental, and contract maintenance programs designed to meet your specific fleet needs.

Requisition Summary

At PacLease our goal is to provide premium products and a complete suite of transportation services with the lowest cost of ownership to our customers. If you are a dynamic, ambitious, and self-motivated individual, we have the perfect opportunity for you to accelerate your career at PacLease. The PacLease Operations Coordinator will support the PacLease Remote Operations (PRO) team in fleet operations for assigned PacLease Customer Accounts. This is a 100% on-site position in Dallas, TX.

Job Functions / Responsibilities

• Provide effective and professional fleet related support for PacLease Customer Accounts.
• Schedule and coordinate remote customer maintenance.
• Schedule over the road work for customer accounts as necessary.
• Provide customer service to fleet customers through PACCAR Call Center processes.
• Execute preventive maintenance schedules.
• Coordinate with PacLease Company Store & PacLease Franchise service departments.
• Manage accounts payable/receivable for PacLease Remote Operations Department and other operational expenses.
• Responsible for resolving customer billing discrepancies.
• Administer Warranty claims, Fuel Tax billing, and Toll and Licensing processing for fleet customers.
• Administer fleet inspection visits.
• Other duties as assigned.

Qualifications

• 1-3 years customer service or truck/trailer maintenance service department experience.
• 1-3 years of related experience, preferably in a full-service leasing and/or maintenance environment.
• Exceptional Customer Service Skills.
• Customer billing experience preferred.
• Exceptional verbal and written communications skills, effective time management.
• Prefer rental/leasing and/or maintenance industry experience.
• Understands administrative and maintenance features of Full Service Lease Operations.
• Strong organizational skills to manage competing priorities.
• High Energy and Self Motivated

Benefits

As a U.S. PACCAR employee, you have a full range of benefit options including:

• 401k with up to a 5% company match
• Fully funded pension plan that provides monthly benefits after retirement
• Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
• Tuition reimbursement for continued education 
• Medical, dental, and vision plans for you and your family
• Flexible spending accounts (FSA) and health savings account (HSA)
• Paid short-and long-term disability programs
• Life and accidental death and dismemberment insurance
• EAP services including wellness plans, estate planning, financial counseling and more

Education

• High School Degree or GED required.
• Associates Degree or Bachelor's Degree highly preferred.

Competencies

• Proficiency in Microsoft Suite (Word and Excel)
• Act with Integrity
• Demonstrate Adaptability
• Drive for Results
• Influence Others
• Lead Innovation and Quality Initiatives
• Manage Execution
• Technical Acumen
• Use Sound Judgement / Business Acumen

Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.

#LI-LW1