Business Technical Analyst SG 25 Job

Date: Sep 5, 2023

Location: Columbus, MS, US, 39701

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks.  PACCAR is a global technology leader in the design, manufacture, and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates.  PACCAR also designs and manufactures advanced diesel engines, provides financial services and information technology, and distributes truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!

Requisition Summary

If you are a bright, dynamic, and self-motivated we have the perfect opportunity for you to accelerate your career at PACCAR Engine Company. We are looking for a Support Specialist to help us provide superior technical support for associates at our $400 million Plant in Columbus, Mississippi


The ideal candidate has a four-year bachelor’s degree in Software Engineering and is analytical, detail oriented, ambitious, individually driven to succeed, has great communication and organizational skills, and can provide exceptional application support in a fast-paced manufacturing environment.

Job Functions / Responsibilities

  • Provide business process analysis and identify dependencies between technologies to help drive technical requirements for innovative business solutions
  • Transform requirements into development ready user stories
  • Manage the relationship between specific business partners and systems
  • Develop and implement Apriso Process Builder enhancements
  • Collaborate with developers and perform code reviews on .NET development
  • Manage small to medium sized projects which may include coordination with nearshore / offshore resources
  • Execute IT application testing and facilitate user acceptance testing
  • Document and coordinate technical environment implementations
  • Analyze incidents and provide workarounds to maintain operational uptime
  • Attend department-specific and other IT-sponsored meetings, workshops, and training
  • Provide on-going production support for PACCAR Engine systems and applications
  • Support weekend and after-hours efforts as needed
  • Other duties as assigned


Qualifications & Skills



  • Bachelor’s degree in Software Engineering or a similar field
  • Proficient in one or more object-oriented languages (e.g., C#, Java)
  • Experience with Delmia Apriso Process Builder and MES Configuration
  • Capable of moderating and presenting IT incidents and topics in a team environment
  • Proficient with Agile SCRUM methodologies (Sprints, user stories, etc.)
  • Self-motivated and able to work effectively with little to no supervision
  • Ability to manage multiple tasks and projects simultaneously
  • Excellent verbal and written communication skills
  • Excellent interpersonal and professional behavioral skills
  • Experience with Microsoft Office suite
  • Embody and promote PACCAR ITD values of Teamwork, Continuous Improvement, Commitment, Openness, and Learning




  • Experience with managing incident and service requests in a ticket management application
  • Experience with project management principles
  • Experience with MS Visio or similar process flow modeling tool



PACCAR offers comprehensive benefits from time of hire through retirement for vested employees and their families. As a U.S. Salaried PACCAR employee, you have a full range of benefit options including:


  • Medical, Dental and Vision plans options for you and your family options.
  • Flexible spending accounts (FSA) and health savings accounts (HSA).
  • 401(k) with dollar-for-dollar company match up to 5%.
  • A fully funded pension plan that provides monthly benefits after retirement.
  • Tuition reimbursement program.
  • Paid short-and long-term disability programs.
  • Life and accidental death and dismemberment insurance.
  • EAP services include wellness plans, estate planning, financial counseling, and more.
  • Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time.


General Description of any Other Compensation


       •     This position is also eligible for a holiday gift.

       •     This position offers relocation assistance benefits.


Additional PACCAR Website Information

PACCAR is an Equal Opportunity Employer

Additional Internal Information

PACCAR is an Equal Opportunity Employer / Protected Veteran / Disability

Additional Job Board Information

If you would like more information about what makes PACCAR an excellent place to work, please visit the

PACCAR Career Site

Nearest Major Market: Columbus Mississippi

Job Segment: Test Engineer, Testing, Software Engineer, Business Process, Project Manager, Engineering, Technology, Management