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Fleet Coordinator Job

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Date: Jul 14, 2019

Location: Chillicothe, OH, US

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!

Requisition Summary

The Fleet Liaison Engineer will work closely with Sales, Service, Customers, Operations and Engineering to build and drive strategies for effectively implementing unique configurations of fleet customers in the production environment under general supervision.

Division Information

Job Functions / Responsibilities

  • Works as part of a team to coordinate and lead build activities (pre, during, and post) to ensure operational excellence and ensure customer expectations are exceeded.
  • Lead and support customer pilot review activities onsite and in the field.
  • Coordinates closely with across intra-divisional teams to provide timely assistance, drive fleet issues to resolution, and to provide feedback, direction, and problem-solving to the appropriate personnel.
  • Provides on-the-spot advice for issues encountered in manufacturing environment for key fleet customers.
  • Drive continuous improvement projects targeting improving efficiency, quality, and cost within the operations environment.
  • Provides assistance to Materials, Engineering and Operations on the implementation of key fleet product changes into production. This could include prototyping, coordination and notification.
  • Assists the Order Processing Team with general information as needed, accurately work each fleet order.
  • Lead by example and initiate process improvements to build operational excellence (efficiently, quality, and cost) as well as improving customer satisfaction.
  • This position will involve direct customer interaction and periodic travel to customer/dealer locations.
  • Undertakes special assignments or studies requested.
  • Travel up to 25%.


  • Bachelor’s degree from an accredited university.
  • Experience working directly with customers.
  • Excellent communication skills with the ability to relay technical and non-technical information to all supporting personnel, including customers.
  • Must be proactive and have strong planning skills.
  • Heavy-duty truck and/or automotive product knowledge required including mechanical, electrical and software systems.
  • Proven ability to perform in a fast-paced, results-oriented production environment and manage multiple priorities.
  • Demonstrated ability to work in a cross-functional team environment with minimal supervision.
  • Ability to quickly obtain proficiency of PACCAR business applications such as: CICS/CMS80, PCMS, VOG, Windchill/Creo, EWI, ePortal, and Prospector.
  • Proficient in Microsoft Office suite.

Desired Qualifications

  • Familiarity and experience with related PACCAR business applications including: CICS/CMS80, PCMS, VOG, Windchill/Creo, EWI, ePortal, and Prospector.
  • Familiarity and experience working within a large scale manufacturing environment.
  • Minimum 2-3 years of experience within the organization with demonstrated project management.
  • Commercial Driver’s License (CDL).
  • Six-Sigma belt certified.
  • Preferably possessing a minimum of two years with PACCAR.
  • Master’s degree or other form of advanced education.


Bachelors degree from an accredited university.

Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.
Sign on bonus may be available. 

Nearest Major Market: Huntington
Nearest Secondary Market: Ashland

Job Segment: Transportation, Engineer, Electrical, Project Manager, Six Sigma, Operations, Engineering, Technology, Management

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