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Sales Specialist Job
Date: Jul 23, 2021
Location: Broken Arrow, OK, US
Company: PACCAR
PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates and also provides customized financial services, information technology and truck parts related to its principal business.
PACCAR WINCH Inc is a wholly owned subsidiary of PACCAR. PACCAR Winch Inc manufactures high quality industrial winches, hoists, and drives for the oil/gas, construction, utility and specialty markets. We have locations in Broken Arrow and Okmulgee, Oklahoma. Our business is growing and we are seeking an experienced Customer Service Sales Specialist. This position is located in Broken Arrow, Oklahoma.
Benefits include: 401K with 5% matching, company provided retirement pension plan, 75% company paid medical insurance, dental, vision and company paid life insurance. Company provided disability coverage as well as 12 paid holidays and paid vacation. PACCAR Winch does require applicants to complete a background check, drug test, and pre-employment physical as a condition of employment. Our goal is for all employees to work safely without injury, maintaining the highest safety standards in compliance with Company safety policies.
PACCAR Winch Inc is an Equal Opportunity Employer and Protected Veteran/ Disability Employer. If accommodation required, contact HR at Winch.Jobs@paccar.com or PACCAR Winch at: (918) 251-8511. To review our EEO and Pay Transparency Policies click here: https://paccar.canto.com/b/GDD1O
Summary: Our Sales Specialist coordinates and performs a variety of administration and customer support activities for our sales team.
Essential Functions / Responsibilities:
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Performs follow-up on sales orders and coordinates related activities.
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Reviews and processes incoming orders.
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Communicates with sales managers and customers regarding changes in order status,
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Production and delivery schedules, and related problems.
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Coordinates with other departments to ensure production or delivery schedules are met. Compiles on-time delivery reports and statistics.
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Investigates and resolves assigned order related problems.
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Assists in management of inventory.
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Communicates customer requirements between the customer and PACCAR Winch by accessing the customer’s systems and updating their system through the Internet.
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Calls customers as required.
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May maintain file on change orders; process received documents.
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All other tasks as assigned by supervisor.
Qualifications:
• Bachelor’s Degree in appropriate field prefered
• Possess two (2) to three (3) years related experience
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Good oral and written communications skills.
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Strong keyboarding skills
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MS Office software including Excel required
Preferred Qualifications:
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Prior customer service experience
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Experience with International customers and obtaining routing for export
Physical Demands and Work Environment:
Office Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds, with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Disclaimer
This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.
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EOE/Disabled/Vets If accommodation required, contact HR at Winch.Jobs@paccar.com
Nearest Major Market: Tulsa
Nearest Secondary Market: Oklahoma
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Medical, Testing, Sales, Healthcare, Technology, Customer Service