Quality Assurance Supervisor

PACCAR is a Fortune 200 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture, and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates and also provides customized financial services, information technology and truck parts related to its principal business.

PACCAR WINCH Inc is a wholly owned subsidiary of PACCAR.  PACCAR Winch Inc manufactures high quality industrial winches, hoists, and drives for the oil/gas, construction, utility and specialty markets.   We have locations in Broken Arrow and Okmulgee, Oklahoma.  Our business is growing, and we are seeking an experienced Quality Supervisor to support our Broken Arrow, Oklahoma manufacturing shop

PACCAR offers comprehensive benefits from time of hire through retirement for vested employees. As a PACCAR employee, you have a full range of benefit options including:

• Medical, Dental and Vision plan options
• Flexible spending and health savings accounts
• 401(k) with dollar-for-dollar company match up to 5%, offering both Roth 401K and traditional
• Fully funded retirement pension plan that provides monthly benefits after retirement
• 12 paid holidays, sick and vacation time
• Tuition reimbursement program
• Company provided paid short-and long-term disability programs
• Free Life and accidental death and dismemberment insurance
• EAP services including wellness plans, estate planning, financial counseling and more  #LI-TJ1

Job Summary:

PACCAR Winch in Broken Arrow, Oklahoma is seeking a Quality Supervisor. This is a hands-on position that requires managing the daily activities of the Quality Assurance department. The Quality Supervisor will lead and promote the facility’s Quality Program by systematically identifying quality gaps and implementing robust solutions to ensure we deliver Quality products to our customers. The individual will partner with the process owners to develop and implement procedures and processes to ensure product Quality and Consistency. The Quality Supervisor proactively identifies risks, assesses the relevant controls, and executes the necessary actions.

Essential Functions / Responsibilities:        

• Comply with PACCAR Winch Safety Policies and Procedures
• Follow the PACCAR Winch Quality Management System.
• Assign, train, and supervise inspector employees. 
• Compose and maintain work instructions for the inspectors that meet the PACCAR Winch Quality Manual requirements.
• Audit data gathering activities and regularly check the accuracy of the data.
• Coordinate quality inspections to ensure a balanced workload is achieved for timely processing of received material and in process material.
• Review the Supplier product First Article Reports for conformance to specifications.  Notify the Team of the inspection results.
• Represent the Quality Department in Material Review Board activities.  Work with the Team to Control and Disposition the rejected material.  Notify the Team of the products disposition.
• Audit and oversee inspection of rework and repair work order processes to ensure that the work performed is in accordance with the Material Review Boards instructions.
• Work with the Team to initiate corrective actions to prevent producing non-conforming material.  
• Lead the regular Corrective Action meetings.  Complete the Corrective Action Reports with the Team.
• Support the Customer Service, Warranty and Production Teams with the evaluation reports and corrective actions for customer returned product.
• In cooperation with the Purchasing Department, manage the First Article Samples of castings, purchased components, and outside machining.
• Performs or participates in Supplier Readiness Reviews and other required supplier surveys as assigned.
• Support the Quality Management System through continuous improvement initiatives, internal audits, and auditing implemented corrective actions.
• Support all departments and process owners with controls to ensure stable processes throughout PACCAR Winch.
• Communicate Quality Control related topics with the Team during regular meetings.
• Ensure gages used to measure production components and assemblies are in calibration.

Qualifications:

• Professional experience in manufacturing and assembly.

Preferred qualifications:

• Previous experience in Quality
• Previous supervisory experience
• Degree in a technical discipline
• Lean manufacturing experience
• Experience with computer-controlled measurement devices
• PFMEA Experience
• Process Capability Experience
• Auditing Experience

Technical Skills:

• Demonstrated knowledge of metrology and geometric, dimensioning and tolerancing techniques.
• Proven team leadership skills.  High energy level, goal-oriented individual
• Effective conflict resolution skills.
• Strong communication, customer service, documentation, organizational and analytical skills.
• Working knowledge of continuous improvement tools and methodologies, training and experience in the use of Six Sigma tools a plus.
• Strong computer and project management skills.  Ability to handle multiple assignments and changing priorities.
• Proficient in using MS Excel and PowerPoint
• Thorough understanding of the process approach as described in ISO 9001 standards, interpretation of these requirements and the implementation of ISO 9001 standard throughout a manufacturing system.
• Successful record of developing effective work teams.  Demonstrated technical ability and problem-solving skills applied to quality, safety, and process improvements.
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• Software / Equipment Used:
• Microsoft Products (Teams, SharePoint, Outlook, Excel, Word, PowerPoint,...)
• PC-DMIS software
• CMM Manager Software
• Keyence CMM
• Klingelnberg
• GAGEtrak Software
• AS400 / Data3

PACCAR Winch promotes diversity and inclusion through mentorship, training, events and internal organizations such as the PACCAR Winch Diversity Council, Winch Women’s Organization and the Veteran Affinity Group.  There are many ways for employees to get involved to make a difference in the organization and our communities.

PACCAR Winch Inc is an Equal Opportunity Employer and Protected Veteran/ Disability Employer.  If accommodation required, contact HR at Winch.Jobs@paccar.com or PACCAR Winch at: (918) 251-8511.  To review our EEO and Pay Transparency Policies click here:  https://paccar.canto.com/b/GDD1O