Warranty Technician

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Date: Mar 25, 2024

Location: Bellevue, WA, US, 98004 Renton, WA, US, 98055

Company: PACCAR

Company Information

PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced power trains, provides financial services and information technology, and distributes truck parts related to its principal business.

 

Peterbilt Motors Company

On highways, construction sites, city streets, logging roads - everywhere our customers earn their living - Peterbilt's red oval is a familiar symbol of performance, reliability and pride.  Peterbilt has reigned as America's premium quality truck manufacturer since the company's founding in 1939. Our dedication to deliver products and services focused on improving customers' performance, image, profitability and peace of mind truly makes Peterbilt the Class of the Industry. 

 

Requisition Summary

The Peterbilt group is responsible for preserving and maintaining a strong and successful network of suppliers and dealerships representing the PACCAR brand.  The team communicates with PACCAR engineering teams, suppliers, and warranty departments.

 

The position is responsible for component inspections, failure documentation, and conducting failure review meetings with key stakeholders including engineering, warranty departments, suppliers, and dealers.  This position is key for PACCAR to learn and understand how parts fail in the field providing key insight to changes needed in product design, dealer service training, and dealer diagnostic processes.

Job Functions / Responsibilities

  • Perform inspection and testing of diesel engine components and other truck components
  • Research claim details, troubleshooting documentation, bulletins, warranty policies, contracts, etc.
  • Clearly and concisely document measurements and inspection findings
  • Create and/or update testing procedures
  • Review test findings with key stakeholders, e.g., warranty department, engineering, suppliers
  • Maintain organization and tidiness of workstations

 

Skills

  • Fundamental understanding of mechanical and electrical systems
  • Ability to gather and use information to support testing conclusions
  • Ability to operate precision test instruments, which may require fine motor skills
  • Ability to accurately and efficiently identify component and/or system failures
  • Ability to effectively communicate technical information to audiences with varying technical expertise

Skills (cont.)

  • Ability to follow written and verbal work instructions and procedures
  • Critical thinking, analytical, and problem solving skills
  • Detail oriented
  • High performer in a fast-paced, results-oriented environment
  • Flexible to variations in workload and daily tasks
  • Team player as well as able to operate independently with little guidance and supervision
  • Proficient using Microsoft Office applications

Qualifications

 

  • Prior mechanical and/or diesel engine experience preferred
  • Prior warranty experience preferred
  • Must demonstrate technical skills such as ability to interpret a wiring diagram and conduct electrical tests
  • Must be able to lift up to 70 pounds with or without reasonable accommodation
  • Withstand heights up to 30 feet

Education

  • Two-year technical degree or equivalent required
  • Bachelor’s degree or pursuing degree preferred

General Description of Benefits

As a U.S. PACCAR employee, you have a full range of benefit options including:

 

· 401k with up to a 5% company match

· Fully funded pension plan that provides monthly benefits after retirement

· Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time

· Tuition reimbursement for continued education

· Medical, dental, and vision plans for you and your family

· Flexible spending accounts (FSA) and health savings account (HSA)

· Paid short-and long-term disability programs

· Life and accidental death and dismemberment insurance

· EAP services including wellness plans, estate planning, financial counseling and more

Wage/Salary Range

At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. A reasonable 
salary range estimate for the Warehouse Technician is $84,000.00- $103,300.00 annually. Additionally, this role is eligible for the full range of benefit options listed above.”

Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability corporation. Peterbilt promotes Diversity and Inclusion through mentorship, events, and affinity support groups – The Diversity Council, Peterbilt Women’s Initiative (PBWIN), Veterans Group, Peterbilt Black Organization for Leadership and Development (B.O.L.D) and ADVOCATE (An LGBTQ support group).

This is a safety-sensitive position, and the pre-employment drug testing includes cannabis testing.


Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

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