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Franchise Operations Specialist - Data & Reporting Job

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Date: Apr 26, 2019

Location: Bellevue, WA, US

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!

Division Information

PACCAR Leasing, a PACCAR division, was founded in 1980 to provide premium Kenworth and Peterbilt vehicles to leasing and rental customers. PacLease is one of the fastest-growing commercial truck leasing companies in the transportation industry. With independent and company-owned locations throughout the United States and Canada, PacLease provides customized full-service lease, rental, and contract maintenance programs designed to meet your specific fleet needs.

Requisition Summary

The Franchise Operations Specialist reports to the Franchise Operations Manager; this specialist develops and implements analytics across the franchise operations department to provide accurate, relevant and meaningful data and analysis to management.

Job Functions / Responsibilities

  • Collects franchise financial information and generates monthly and quarterly reports for PacLease executives.
  • Develops, and publishes financial reports and franchise profiles in the Area Operations Managers SharePoint.
  • Oversees sales region aliment to report franchise financial information.
  • Develops methods to extract, clean, merge, transform and compile franchise financial data, vehicle information and other relevant indicators for the franchise operations department.
  • Recommends actions to manage franchise data and supports the creation of dashboards to measure franchise performance.
  • Assists the development of supplier programs and manages data to support management decisions.
  • Develops six sigma projects; promotes innovation and continues improvement initiatives to analyze data and support conclusions.
  • Supports the Franchise Operations Manager with special assignments related to franchises and suppliers’ data.


The ideal candidate has 4+ years of applicable job experience, with proven ability to work in projects simultaneously, manage large volume of data to conduct analysis.

  • Demonstrated ability to work with Access, SQL and Tableau to consolidate and analyze data.
  • Ability to work efficiently and meet deadlines in a fast-passed environment.
  • Proficiency with Microsoft Office suite.
  • Ability to work independently while also being a strong collaborator.
  • Understanding of financial and statistical metrics and reports.
  • Candidate must demonstrate strong analytical skills and ability to clearly communicate and present data.
  • Ability to understand business metrics and develop key reports to support executive decisions.
  • Six-Sigma experience.


  • Bachelor’s Degree in business or related fields.
  • Master’s in Business Administration, Computer Science or related field preferred.

Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

Job Segment: Database, Operations Manager, Franchise, Technology, Operations, Retail

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