About Us

PACCAR is a global market leader specialising in the design, manufacture and distribution of premium heavy commercial vehicles; Kenworth and DAF, related parts, leasing and financial services via an extensive dealer network throughout Australia.

The Opportunity

We are seeking a professional and organised individual to join our team in managing the Kenworth reception area. This is a varied and important role that serves as the first point of contact for incoming callers, dealers, customers, suppliers, community tour groups and visitors.

This role is Monday to Friday, 8:15am to 4:45pm, and offers the opportunity to play an important part in creating a professional and welcoming front-of-house experience, while also providing reliable administrative support across the business.

Key Responsibilities:

• Manage front reception duties, including greeting visitors, answering incoming calls and internal enquiries, and maintaining internal phone listings
• Ensure visitors and dealers are logged in and out via Envoy
• Collect and distribute incoming and outgoing mail
• Maintain the welcome board for plant tour visitors and ensure waiver forms are completed
• Keep the reception, mail room, VIP room and print room clean and tidy
• Maintain stationery and office supplies, including printers and print room equipment
• Raise, save and manage purchase orders in Docuware
• Maintain ISO documentation, including Work Instructions, Quality Procedures and ‘How To’ documents
• Support continuous improvement initiatives and assist with other projects as required

About You:

You will be a professional, organised and customer-focused person with strong communication skills and a high attention to detail. You will also bring:

• Excellent customer service skills
• Strong verbal and written communication
• Good time management and the ability to manage competing priorities
• Confidence working independently and as part of a team
• A positive, adaptable and professional approach
• Strong computer skills, including MS Office Suite
• A commitment to accuracy, confidentiality and follow-through

If you’re looking for a role where you can contribute to a busy and supportive team, we would love to hear from you.

Why Choose Us?

In return, PACCAR offers great working conditions, a friendly team environment, an excellent salary package including generous superannuation, salary sacrifice, corporate health benefits, education support and long-term employment and career opportunities.