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Retail Promotions Manager Job

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Date: Nov 6, 2018

Location: Renton, WA, US

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!

Division Information

PACCAR Parts is the global provider of aftermarket parts and services to support Kenworth, Peterbilt, DAF and TRP dealers around the world.  This includes 18 distribution centers globally that support 2,200 dealerships and over 1,000,000 customers.  Aftermarket support includes world class customer centers that deliver industry leading uptime in conjunction with our outstanding supply chain that delivers record levels of inventory availability for dealers and customers. 

Requisition Summary

Are you a fan of loyalty programs? Be a part of our award winning team! Our Retail Promotions Manager position will be responsible for managing our retail customer loyalty programs in North and South America. A perfect candidate is passionate about program loyalty, and able to enhance our strategies for improved retail sales promotion implementations and customer experience. This candidate would provide thought leadership and build strategies that would raise the level of acquisition, retention and up-selling. Love teamwork? You’ll work closely with the Retail Promotions Coordinator who manages program maintenance and internal and external customer support. You will work with internal departments, external agencies and technology vendors on data management enhancements and advanced analytics. This role is pivotal to the success of our digital and traditional marketing efforts.  Does this sound like YOU?


A day in the life:
As part of the team, you’ll work closely with the Retail Promotions Coordinator for daily program management and dealer support. You’ll be challenged to develop plans that support consumer-focused loyalty card strategies and trends for retail environments. This data-loving candidate will administer the loyalty card audit process and execute and analyze weekly, monthly and annual reports. This position will also present and train dealers, district parts managers and other internal audiences on our loyalty card program. Be a part of our marketing channel team that includes print, email, web, advertising, PR, and events, leveraging our customer loyalty program. We’re big on process improvement, so any experience using Six Sigma methodology is a plus.

Job Functions / Responsibilities

  • Work with Retail Promotions Coordinator and daily loyalty card program management and dealer support
  • Develop plans that support consumer-focused loyalty card strategies and trends for retail environments
  • Administer the loyalty card audit process
  • Execute and analyze weekly, monthly and annual reports
  • Present and train dealers, district parts managers and other internal audiences on the loyalty card program
  • Other initiatives as needed


Skills / Competencies

  • Excellent analytic, communication, planning and organizational skills.
  • Ability to strategize, lead and implement database and promotional projects.
  • Ability to creatively think-out-of-the-box and get results.
  • Proficiency in Microsoft Office Suite: Word, PowerPoint, Excel a must.
  • Ability to define opportunities and problems, collect and analyze data, establish facts and make valid conclusions and recommendations.


  • Bachelors degree in Business, Marketing, advertising, communications or equivalent program required; Masters a plus
  • Minimum 3 years experience in managing and implementing marketing communications programs required
  • Database marketing and analysis experience required
  • Spanish/French language a plus
  • Retail and loyalty rewards program experience a plus

Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

Job Segment: Program Manager, Communications, Database, Advertising, Supply, Management, Marketing, Technology, Operations