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Quality Service Specialist Job

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Date: Mar 27, 2018

Location: Renton, WA, US

Company: PACCAR

Kenworth Truck Company

Kenworth Truck Company is the manufacturer of The World’s Best® heavy and medium duty trucks. Kenworth is an industry leader in providing fuel-saving technology solutions that help increase fuel efficiency and reduce emissions. The company’s dedication to the green fleet includes aerodynamic trucks, compressed and liquefied natural gas trucks, and medium duty diesel-electric hybrids. Kenworth is the first truck manufacturer to receive the Environmental Protection Agency’s Clean Air Excellence award in recognition of its environmentally friendly products.


Job Functions / Responsibilities

  • Process and file Standard and Extended Warranty Agreements. 
  • Process extended warranty debits and credits to dealers. 
  • Assist dealers in processing PDI’s and extended warranties in Vehicle Registration. 
  • Enter in-service date and customer information changes in the warranty system as needed
  • Communicate with dealers on a regular basis. 
  • Perform additional technical and administrative duties as assigned.


Qualifications & Skills

  • High school degree required; Associates Degree or higher required. 
  • 2+ years experience in a customer service environment preferred
  • Strong communication and customer service skills
  • Proficient in MS Word and Excel
  • Detail oriented
  • Applicant must be self-motivated and able to accept responsibility for assigned projects, working under general supervision. 

 

PACCAR is an Equal Opportunity Employer.  


Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

Job Segment: Quality

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