Manager - EDI Supplier Services Job

Date: May 25, 2023

Location: Renton, WA, US, 98057

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!

Division Information

PACCAR’s Information Technology Division (ITD), located in Renton, WA utilizes cutting-edge technology to provide systems development, consulting, voice and data communications services to the entire Corporation, which has high visibility in the technology sector.

The Role

The Supplier Services Support team provides operational, administrative and development support for PACCAR’s Suppliers and Trading Partners Globally. This manager supervises the resources responsible for the Electronic Data Interface (EDI) Platform, Applications and Support. The team is comprised of administrators, systems analysts, EDI developers and tier 1 support for external trading partners.

Job Functions/Responsibilities

  • Supervise and develop the EDI team
  • Manage work intake, prioritization, assignment and maintenance of EDI Applications
  • Ensure adherence to PACCAR’s change management process
  • Responsible for the design and architecture of scalable and robust EDI solutions
  • Develop global processes related to EDI services and support
  • Communicate progress, priority and schedule to requesting business divisions
  • Oversee operational support for EDI platform and applications, including issue resolution
  • Responsible for developing and maintaining Key Performance Indicators for EDI systems and services
  • Act as SCRUM master for the department’s agile practice
  • Coordinate resource availability with other impacted development teams


  • Experience managing integrated teams responsible for both development and operational support
  • Strong leadership, project management and general management skills, including planning and people development and management
  • Ability to work with business stakeholders to define application strategies, roadmaps and funding requests
  • Strong communication skills and self-motivation
  • Creative and analytical problem solving skills
  • Ability to make sound independent decisions
  • Experience with a variety of project management methodologies (Waterfall, Agile, COTS)
  • Experience with business process development and management
  • 3-5 years of progressive experience with EDI including, but not limited to: electronic communication protocols that provide standards for exchanging data, EDI Standards for EDIFACT and X12, EDI transport platforms (VANs, Sterling Integrator, and Gentran), and EDI application mapping techniques
  • Experience interfacing EDI with SAP and SAP IDOCS desirable
  • Familiar with programming languages, such as .Net, COBOL
  • Familiar with database technologies including DB2, IMS, Oracle and SQL


  • Bachelor’s degree required

PACCAR Benefits

As a U.S. PACCAR employee, you have a full range of benefit options including:

  • 401k with up to a 5% company match
  • Fully funded pension plan that provides monthly benefits after retirement
  • Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
  • Tuition reimbursement for continued education
  • Medical, dental, and vision plans for you and your family
  • Flexible spending accounts (FSA) and health savings account (HSA)
  • Paid short-and long-term disability programs
  • Life and accidental death and dismemberment insurance
  • EAP services including wellness plans, estate planning, financial counseling and more

Diversity and Inclusion

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability corporation. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions, and increases employee engagement.


PACCAR’s IT Division promotes Diversity and Inclusion through mentorship, events, celebrations, and affinity groups. The IT Division has an active Diversity Council and supports initiatives and activities for all. PACCAR supports women through the PACCAR Women’s Association (PWA), Women in Trucking, and Women in Technology International (WITI). Educational awareness programs such as Unconscious Bias, Male Allyship and Inclusive Leadership are just a few of many trainings offered. PACCAR is a supporter of PRIDE and celebrates many different multi-cultural events.

Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability. At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors, including your education, training, or experience. The salary range for the Manager - EDI Supplier Services is $106,300 - $166,300 annually. Additionally, this role is eligible for a full range of benefit options listed above. This position is also eligible for a holiday gift.

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

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