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International Export Manager Job

Date: Jul 19, 2022

Location: Renton, WA, US, 98055

Company: PACCAR

Requisition Summary

The International Export Manager supports export sales from North & South America, developing and facilitating the export process.  Support customer orders and perform in-house administrative functions related to export order processing, order fulfillment and invoicing.  Responds to incoming customer telephone, SupportLink and email inquires with regard to exports.

Ideal candidates will have demonstrated ability to meet objectives that support division sales and service goals while maintaining exceptional customer service.  Strong organizational skills and attention to detail.  Motivated self-starter with the ability to work under pressure and meet deadlines.  Excellent verbal and written communication skills.  A desire and skills to work towards optimizing processes utilizing Six Sigma methodology.

Why Work at PACCAR?

PACCAR offers comprehensive benefits from time of hire through retirement for vested employees and their families. As a U.S. Salaried PACCAR employee, you have a full range of benefit options including:

  • Medical, Dental and Vision plan options
  • Flexible spending accounts and health savings account
  • 401(k) with dollar-for-dollar company match up to 5%
  • Fully funded pension plan that provides monthly benefits after retirement
  • 12 paid holidays, sick and vacation time
  • Tuition reimbursement program
  • Paid short-and long-term disability program
  • Life and accidental death and dismemberment insurance
  • EAP services including wellness plans, estate planning, financial counseling and more

Job Functions / Responsibilities

  • Manages the export processes,including management of freight forwarders in support of dealer shipments.
  • Actively support Customer Service Representatives and dealers in the resolution of customer complaints or problems with exporting and  freight forwarding processes related to dealer orders.
  • Lead the prioritization, development and implementation of an export system to manage PACCAR Parts exports from the United States and Panama.
  • Work with dealers on import issues and help to resolve import paperwork.
  • Responds to all PPD, Supplier & Dealer questions regarding exporting.

Qualifications

  • Bachelor's degree in Business or related field required.
  • Knowledge and understanding of export compliance laws and regulations required.
  • Experience working with International Freight Forwarders required.
  • Supervisory experience and ability to manage multiple and diverse areas within customer service and exportation desired.
  • Strong PC skills including Word & Excel required.  Access skill desired.
  • Fluency in Spanish desired.
  • Licensed Customs Broker desired.

Division Information

PACCAR Parts is the global provider of aftermarket parts and services to support Kenworth, Peterbilt, DAF and TRP dealers around the world.This includes 18 distribution centers globally that support 2,200 dealerships and over 1,000,000 customers.Aftermarket support includes world class customer centers that deliver industry leading uptime in conjunction with our outstanding supply chain that delivers record levels of inventory availability for dealers and customers.

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.
 
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!
 

Additional Job Board Information

  • PACCAR Parts is an eVerify Employer.
  • Visa sponsorship not available for this position.
  • PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.
  • PACCAR has success with diverse teams of employees working together to achieve excellent results. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions and increases employee engagement.


Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

Job Segment: Supply Chain Manager, Six Sigma, Marketing Manager, Fulfillment, Operations, Management, Marketing, Customer Service