Business Analyst/Sr. Business Analyst, Web Solutions Job

About PACCAR 

PACCAR, Inc. is a Fortune 500 company established in 1905 and is recognized as a global leader in the commercial vehicle, financial, and customer service fields. PACCAR is a global technology leader in the design, manufacture, and customer support of high-quality light-, medium- and heavy-duty trucks under its internationally recognized brands Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and provides customized financial services, information technology and truck parts related to its principal business. 

Your next career move is waiting at PACCAR whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services. Join the PACCAR team today! 

Your Role as a Sr. Business Analyst/Business Analyst

PACCAR IT Division is focused on delivering world class IT solutions. The Web Solutions Business Analyst works with the team to drive innovation and deliver solutions that change the way we do business.  A successful candidate will be highly self-directed, an excellent problem-solver and be able to work with all levels of the organization. In this role, you will get to be part of a team that focuses on PACCAR’s web presence, including internet, intranet, and extranet.  

*This position is in Renton, WA and has a hybrid work model of 2 days in office, 3 days remote. 

About the Team  

As a Business Analyst, you will be working with Web Solutions team that provides and supports web applications that target internal employees (intranet), external trusted business partners (extranet), and the general public (Internet). You will be working with a strong team to facilitate delivery of high-impact and high-visibility projects.  

Job Responsibilities:  

• Collaborate with our business partners to define and prioritize product backlog 

• Collect and analyze business requirements and communicate to the development team 

• Transform requirements into development-ready user stories ensuring a healthy backlog 

• Work with software developers to ensure the product meets user expectations 

• Develop test plans to ensure product quality; develop and provide user training for new and existing applications, products and procedures 

• Manage business readiness and training for new feature releases to ensure users are prepared for changes 

• Coordinate issue resolution with vendors and/or cross-functional teams. Provide timely and thorough communication regarding issue status/resolution with end-users and other key stakeholders 

Required Experience & Skills:

• Experience in product management or business analyst role 

• Experience with Agile/Scrum methodologies 

• Demonstrated leadership skills within a team environment 

• Aptitude to collect and communicate business requirements to technical team 

Preferred Qualifications: 

• Project management skills 

• Understanding of IT Service Management  

• Familiarity with IAM (Identity Access Management) Concepts 

• Experience with Microsoft 365 products, especially SharePoint Online 

Education 

• Bachelor's Degree desired 

Physical Demands 

• Sitting/standing for prolonged periods of time 

Benefits of working at PACCAR 

• Medical/Dental/Vision 

• Employer Paid Pension Plan 

• Scholarship Program 

• Life Insurance 

• EAP (Employee Assistance Program) 

• Paid Time Off plus 12 Paid Holidays  

• 401k contribution $1 for $1 up to 5% 

• Tuition Reimbursement Program  

• HSA & FSA 

• Employee Discounts 

• Employee Referral Program 

• Bonus Pay 

Diversity & Inclusion 

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability corporation. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions, and increases employee engagement. 

PACCAR’s IT Division promotes Diversity and Inclusion through mentorship, events, celebrations, and affinity groups. The IT Division has an active Diversity Council and supports initiatives and activities for all. PACCAR supports women through the PACCAR Women’s Association (PWA), Women in Trucking, and Women in Technology International (WITI). Educational awareness programs such as Unconscious Bias, Male Allyship and Inclusive Leadership are just a few of many trainings offered. PACCAR is a supporter of PRIDE and celebrates many different multi-cultural events.