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2023 Summer Internship - Automation Operations Intern Job

Date: Jan 26, 2023

Location: Renton, WA, US, 98057

Company: PACCAR


PACCAR, Inc. is a Fortune 500 company established in 1905 and is recognized as a global leader in the commercial vehicle, financial, and customer service fields. PACCAR is a global technology leader in the design, manufacture, and customer support of high-quality light-, medium- and heavy-duty trucks under its internationally recognized brands Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and provides customized financial services, information technology and truck parts related to its principal business.


Your next career move is waiting at PACCAR whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services. Join the PACCAR team today!


The Role

As Automation Operations Analyst you will have opportunity to identify and evaluation of Automation / AIOps opportunities across Infrastructure and Operations. In addition,

you will assist in creating the entire project lifecycle of converting manual IT processes to an automated state.


Job Responsibilities & Projects

· Assist in the identification and implementation of potential AIOps solutions to streamline operation processes and surface root cause data.

· Assist in the discovery for planned processes to be automated. This will involve capturing current state of process to analyze process standards and metrics to provide solutions for improvements and automation.

· Develop process improvement procedures to drive operational efficiency using automation / orchestration tools I.E. Ansible / Chef / Puppet.

· Perform data gathering, root cause analysis and performance trending to develop appropriate process changes.

· Creation of documentation on process improvements and automation.

· Work with Subject Matter Experts to identify process improvement metrics for setting forth progress, trends and appropriate recommendations and conclusions.

· Assist with the implementation of process change based on the organizational metrics as defined by leadership.

· Assist in the creation of a project plan to implement process changes and automation across I&O.

· Contribute to ensuring on-going automation operations are running per design and assisting with production support where needed.

· Help establish governance and control processes around I&O automation


Required Experience & Skills

· Must have the ability to interact effectively with functional peer groups to gain commitment and cooperation from others, including 3rd party vendors.

· Strong communications and presentation skills, along with the ability to lead meetings.

· Business process improvement implementation skills: requirements/process analysis, conceptual and detailed design, configuration, testing, training, change management, and support.

· Ability to influence business leaders and peers about the proper use of standard business process flows and system functionality.

· Demonstrated initiative and ability to work independently with minimal supervision. Must be a good team player.

· Must be responsive and deadline-oriented with a sense of urgency.

· Must be familiar with DevOps processes.


Preferred Experience & Skills

· Experience with orchestration technologies like Ansible or similar is highly desirable.

· Advanced knowledge of MS Office applications and other productivity tools.

· Experience working with structured and unstructured data, including relational databases (E.g. SQL Server), flat files (CSV), NoSQL databases (E.g. MongoDB) and data replication (E.g. Qlik Replicate - Formerly Attunity)

· Ability to create process flow diagrams.

· Advanced analytical and problem definition and solving abilities.

· Experience of organizing and presenting data through visualization tools (E.g. Tableau).

· Experience working in Agile teams and leading change are highly desirable



• Undergraduate degree in IT, Computer Science or related field desired in progress


Physical Demands

• Sitting and standing for prolonged periods of time

• Lifting up to 55 pounds

• Team lifting large objects such as servers using lifting equipment


As a U.S. PACCAR intern, you have a full range of benefit options including:

  • 401k with up to a 5% company match
  • Sick Leave
  • Medical, dental, and vision plans for you and your family
  • Flexible spending accounts (FSA) and health savings account (HSA)
  • Life and accidental death and dismemberment insurance
  • EAP services including wellness plans, estate planning, financial counseling and more
  • Global Fortune 500 company with a wide array of growth, training, and development opportunities
  • Work alongside experienced goal-oriented colleagues recognized as experts in their field


The salaries for intern positions are as follows:

  • Undergraduate Enrollment - $25 / hour
  • Graduate Enrollment - $30 / hour


Diversity & Inclusion


PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability corporation. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions, and increases employee engagement.

PACCAR’s IT Division promotes Diversity and Inclusion through mentorship, events, celebrations, and affinity groups. The IT Division has an active Diversity Council and supports initiatives and activities for all. PACCAR supports women through the PACCAR Women’s Association (PWA), Women in Trucking, and Women in Technology International (WITI). Educational awareness programs such as Unconscious Bias, Male Allyship and Inclusive Leadership are just a few of many trainings offered. PACCAR is a supporter of PRIDE and celebrates many different multi-cultural events.

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

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