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Quality Assurance Supervisor Job

Date: Nov 5, 2020

Location: Okmulgee, OK, US

Company: PACCAR


The Quality Assurance Supervisor manages daily activities of Quality department. Provides leadership, direction and motivation to the team to successfully and effectively work to accomplish operational goals and ensure optimum performance. Plans and oversees machine production. Apply knowledge of mechanics, shop mathematics, metal properties, and machining procedures to produce quality precision parts.

 Essential Functions / Responsibilities:        

 Assign, train, and supervise inspectors and composes and maintains appropriate inspector instructions and procedures to meet Quality Manual requirements.  Supervise, schedule and evenly distribute the workload for all inspectors on all shifts.  Audit data gathering activities and regularly check the accuracy of data.  Audit material certifications as required.  Coordinate incoming quality inspections, rejected material and PPAP activities to ensure balanced workload and timely processing.   Develop written procedures for inspectors consistent with ISO Standards and ensure inspectors are cross trained on the various job functions.  Review and ensure procedures are maintained and updated as processes change.   Represent the Quality Department in Material Review Board activities with emphasis on initiating corrective action as needed, disposition of the reject ticket and controlling rejected material order to prevent unintended use.    Audit and oversee inspection of rework and repair work order processes to ensure that the work performed is in accordance with the Material Review Boards instructions.   Support Customer Service, Warranty and production team members with corrective action for customer returned product, as required.   In cooperation with the Purchasing Department, manage the first article sample casting and other purchased components or outside machining.   Represent the Quality Department for special processes as assigned.   Performs or participates in Supplier Readiness Reviews and other required supplier surveys as assigned.    Support the Quality Management System through continuous improvement initiatives, internal audits, initiating and auditing follow up activities for internal corrective actions, and supporting all departments and process owners with controls to ensure stable processes throughout PACCAR Winch.    Prepare for Customer Quality meetings by managing customer complaints/returns data and corrective/preventive actions.   Support preparation for audits by customers and third party auditing agencies.



  • Bachelor’s Degree in manufacturing or related field preferred, can be supplemented by formal apprenticeship; or equivalent technical training.

 Preferred qualifications:

  • Degree in Business, Engineering, or related field

Technical Skills:

  • Proven team leadership skills.  High energy level, goal oriented individual
  • Effective conflict resolution skills.
  • Strong communication, customer service, documentation, organizational and analytical skills.
  • Demonstrated knowledge of metrology, computer controlled measurement devices, and geometric tolerance techniques.
  • Working knowledge of continuous improvement tools and methodologies, training and experience in use of Six Sigma tools a plus.
  • Successful record of developing effective work teams, demonstrated technical ability and problem solving skills applied to quality, safety, and process improvements.
  • Strong PC and project management skills.  Ability to handle multiple assignments and changing priorities.
  • Proficient in using MS Excel and PowerPoint
  • Thorough understanding of the process approach as described in ISO 9001 standards, interpretation of these requirements and the implementation of ISO 9001 standard throughout a manufacturing system.

Office Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds, with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust.


This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job.  It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation.  As such, the incumbent may perform other duties and responsibilities as required.

Nearest Major Market: Tulsa
Nearest Secondary Market: Oklahoma

Job Segment: Manager, QA, Quality Assurance, Inspector, Quality, Management, Technology