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Engineer - Warranty Reduction Job

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Date: May 6, 2019

Location: Mount Vernon, WA, US

Company: PACCAR

Requisition Summary

We are looking for a driven Engineer with powertrain diagnostics or warranty experience for our Powertrain Integration and Performance team at the PACCAR Technical Center.  The position would primary focus problem definition and root cause analysis of issues affecting engine lamp time and vehicle down time. 

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates and also provides customized financial services, information technology and truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services, you can develop the career you desire with PACCAR. Get started!

Division Information

The PACCAR Technical Center provides engineering excellence to the truck, engine, and winch divisions of PACCAR Inc through innovative product development and testing. The Technical Center is located in the Skagit Valley about 65 miles north of Seattle, Washington. 

Job Functions / Responsibilities

  • Identify, analyze, define, and communicate service issues for solution development;
  • Act as a technical liaison between the PACCAR field organization and Product Development, Quality, and Manufacturing organizations;
  • Support root cause identification through in-depth data analysis and tests;
  • Track and communicate solution development and implementation;
  • Support solution validation planning and execution;
  • Consult with subject matter experts to establish detailed information needed for problem resolution;
  • Provide direction and technical guidance to field service personnel;
  • Effectively communicate with dealers, field service, as well as other system experts within the organization;
  • Provide on-site customer support


  • 3-6 years relevant work experience in heavy duty diesel engine design, testing or field service;
  • Understanding of diesel engine and after treatment diagnostic systems design and operation;
  • Excellent data analysis and statistics skills required;
  • Ability to summarize technical issues and communicate effectively;
  • Excellent customer interaction and communication skills;
  • Understanding of problem solving process and six-sigma tools;
  • Self-directed, Organized and disciplined with ability to manage workload and project demands;
  • Ability to work well independently and as part of a team;
  • Understanding of regulatory requirements in association with OBD is a plus
  • Ability to travel up to 25%.


BS in appropriate technical field required.

Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.

Nearest Major Market: Seattle
Nearest Secondary Market: Everett

Job Segment: Manufacturing Engineer, Engineer, Product Development, Data Analyst, Engineering, Research, Data, Automotive

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