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Vehicle User UX/HMI Designer - Position located in Mount Vernon, WA or Denton, TX Job

Date: May 13, 2022

Location: Mount Vernon, WA, US, 98273-9671 Denton, TX, US, 76207-2198

Company: PACCAR

Requisition Summary

PACCAR has a User Experience / Human Machine Interface Designer position open that can be located either in Mount Vernon, Washington at the PACCAR Technical Center or at Peterbilt Motors in Denton, Texas.

 You will be supporting PACCAR to create interface designs on the next generation heavy and medium duty trucks. The skill set needed is related to on-screen interface design, primarily for in-vehicle displays and infotainment systems.  Other interface design work will include ADAS, Battery Electric Vehicles, and Autonomous Vehicles.  This position will ideally be filled with someone experienced in the automotive domain and not just mobile or web interface application development.  The role will collaborate across multiple PACCAR Divisions including Kenworth and Peterbilt but report to a UX Manager located in Mount Vernon, WA at the PACCAR Technical Center.  We are looking for someone that is multi-talented in both interface design skills but also user research techniques, user testing, and UX specification writing.  The team dynamic allows for flexing across multiple traditional UX/UI roles.  If you are ready for a challenge, and to do a little bit of everything in the UX world, come help PACCAR design the future.

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates and also provides customized financial services, information technology and truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services, you can develop the career you desire with PACCAR. Get started!
 

Division Information

The PACCAR Technical Center provides engineering excellence to the truck, engine, and winch divisions of PACCAR Inc through innovative product development and testing. The Technical Center is located in the Skagit Valley about 65 miles north of Seattle, Washington. Peterbilt Motors is located in Denton, Texas.

Job Functions / Responsibilities

  • Perform initial design definition wireframing, benchmarking and user research activities, including specification reviews that constrain project scope:
    • Lead brainstorming and concept development sessions internally and with drivers.
    • Elicit and analyze business requirements through interviews and workshops.
    • Develop use cases, personas, scenarios and storyboards.
    • Work within multi-disciplinary teams to ideate on design challenges as well as to evaluate the feasibility of proposed solutions.
  • Serve as a combination UX Designer / UX Researcher / Information Architect (documenter).  Develop user interface concept strategies within a constrained implementation scope.  
  • Document the detailed user interface interaction model in both low-fidelity wireframe and specification format, with enough level of detail that a separate software team can generate the design.  Be adept at using multiple forms of communication besides just words, i.e. images, animations, or task interaction flow charts.
  • Work with prototype development engineers on test article creation and a separate usability tester to craft usability testing scripts that supports design progression via driver feedback.
  • Help the team establish / define user interface design procedures for the company and suggest associated infrastructure necessary for the development of in-vehicle display systems.
  • Collaborate with the rest of the UX team, Industrial Design, Vehicle Integration Engineers, Software Engineering, Product Planning, and Program Managers.
  • Stay abreast of UX trends and look for creative ideas / inspiration from parallel analogous worlds.  Have a hunger for learning ways to get better, more efficient, try new things, etc.
  • The position will require a fair amount of independent work and travel between multiple PACCAR locations.

Qualifications

  • 3+ years designing effective user interface functionality for automotive applications.  The ideal candidate will have the right experience level to ‘hit the ground running’ to design instrumentation interfaces and in-vehicle display interactions with some degree of independence.
  • Ability to lead a project through the user-centered design process and follow interaction design best practices and methodologies.
  • Understanding of in-vehicle display technologies, developing driver assistive systems and their associated HMI including automotive interface standards / guidelines (from sources such as NHTSA / DOT, SAE, ISO, etc.).  
  • Experience with initial design wire framing and software prototyping tools such as: Axure, Balsamiq, Unity, Unreal, Godot, HTML, etc.  A working level knowledge of appropriate software tools for interface creation including Adobe XD, Photoshop, Illustrator, and After Effects.  
  • A high level of proficiency in typical office applications such as Microsoft Word, Excel, PowerPoint, OneNote, OneDrive, Visio, Teams, etc. (in the Windows operating system environment).
  • Ability to clearly communicate conceptual ideas and design rationale to other members of the design, development, and leadership teams.  
  • Proficient at interpreting the results from user research and using those results to iterate interface designs based upon that data.
  • Ability to manage time wisely across projects and competing priorities, meet agreed upon deadlines, and be accountable for work, even in a fluid environment with shifting priorities.
  • High quality interpersonal skills and team-work environment sensitivity.  Desire to contribute to a fun working group culture that has a low-turnover rate and high level of stability.  
  • Experience in the heavy truck industry desirable, but not necessary.

Skills

  • Ability to clearly communicate conceptual ideas and design rationale to other members of the design, development and leadership teams.  
  • Proficient at interpreting the results from user research (primarily usability testing on prototype interfaces, but also heuristic evaluation and expert reviews; contextual inquiry; surveys; benchmarking, etc.) and using those results to iterate interface designs based upon that data.
  • Ability to manage time wisely across projects and competing priorities, meet agreed upon deadlines, and be accountable for work, even in a fluid environment with shifting priorities.
  • High quality interpersonal skills and team-work environment sensitivity.  Desire to contribute to a fun working group culture that has a low-turnover rate and high level of stability. 
  • Experience in the heavy truck industry desirable, but even just being someone who ‘really likes cars’ certainly helps.  Having a CDL, or interest in getting one, would be beneficial to truly understand the users perspective.  An appreciation that trucks are not just ‘big cars’.

Education

  • BA/BS or MA/MS degree in some field related to the job described above; Ergonomics / Human Factors, Industrial Design, Graphic Design, Human-Computer Interaction (HCI), Usability Engineering, Interface Design, Visual Design in Computing, etc.  Or at a minimum similar vocational training that developed design skills listed above coupled with a very strong experience base and demonstrated capability.  
  • Provide a work portfolio that demonstrates systematic and creative design thinking as well as a deep understanding of UI/UX best practices via examples of your work.  Include examples of methods of communicating design intent to team members, and if relevant, examples of user data collection process, methodology, and results summary.

Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.
 


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