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Usability Test Engineer Job

Date: Oct 12, 2021

Location: Kirkland, WA, US, 98033 Mt Vernon, WA, US, 98273-9671

Company: PACCAR



PACCAR Embedded Engineering organization is seeking highly motivated and experienced Usability Test Engineer (also called a User Acceptance Test Analyst/User Experience Researcher).

This position can be located in either Kirkland, WA or Mount Vernon, WA.


Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks.  PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates.  PACCAR also designs and manufactures advanced diesel engines, provides financial services and information technology, and distributes truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!



PACCAR Embedded Engineering



PACCAR Embedded Engineering is a rapidly expanding organization that is transforming the way control systems and software are developed for commercial vehicle applications. This includes developing the latest vehicle controls, display technology, and autonomous truck solutions that exceed customer expectations. You will collaborate with an international, cross-functional team focused on driving superior technical solutions that maximize customer uptime and operating efficiency. Successful applicants will demonstrate individual creativity in addressing challenges and opportunities while working within a supportive team to develop industry-leading solutions for the medium- and heavy-duty truck industry.



Position Summary

PACCAR’s Embedded Engineering department, which supports both Kenworth and Peterbilt, has an opening for a Usability Test Engineer. We are looking for energetic, independent candidate who will work with a UX team located at our Mt. Vernon Technical Center, supporting interface designs on heavy and medium duty trucks. In this role, you will be conducting driver data collection research studies to evaluate in-vehicle display products, advanced driver assist systems, and interfaces for electric and alternative fueled vehicles.




  • Utilize a variety human factors based research methods to assess the user experience of in-vehicle interface designs and determine which data collection methodology best fits the research goal.
  • Create and document test methodology procedures, and establish associated infrastructure necessary for usability testing of various in-vehicle systems. Testing locations will range from desktop-based prototypes to on-road evaluations in actual vehicles.
  • Handle all logistics aspects of performing user testing. Responsibilities include developing usability test plans and scripts, recruiting / scheduling participants, conducting data collection, data reduction / analysis and reporting of the results.
  • Assist in the preparation of prototypes of the test article, which might include working closely with the interaction designer and software implementation team.
  • The position will require a fair amount of independent work and travel between multiple PACCAR locations (If located in Kirkland ~40%, if at PTC ~5%).






  • BA/BS or MA/MS in Behavioral Science or closely related discipline (Including, but not limited to: Human-Computer Interaction (HCI), Human Factors, Usability Engineering, Psychology (Cognitive or Experimental), Interface Design, or Computer Science)
  • 2+ years of relevant experience in Human Factors as a Usability Analyst, Usability Support Analyst or similar role in a professional environment.  Automotive based experience highly desirable.
  • Proficient in multiple user research methodologies (primarily usability testing on prototype interfaces, but also heuristic evaluation and expert reviews; contextual inquiry; surveys; and benchmarking).
  • Proficient in all end-to-end aspects of usability testing (methodology and metrics development, recruiting logistics / scheduling, data reduction / analysis, and clear results communication).
  • Familiarity with software prototyping tools (such as: Axure, Altia, Balsamiq, Just-in-Mind, HTML, etc.)  Familiarity with common design tools like Adobe Illustrator, Photoshop and InDesign. Strong skills in typical office applications such as Microsoft Word, Excel, PowerPoint, OneNote, SharePoint, OneDrive, Visio, etc.
  • Desired familiarity with research tools such as occlusion goggles, eye-tracking systems, ISO lane change task simulator, driving simulators, etc.
  • Experience desirable in applying the user-centered design methodology (sometimes called Design Thinking, or Human Centered Design).
  • Effective analysis and project management skills.  Strong written communication / verbal presentation skills.  Ability to work effectively cross-functionally and cross-culturally.


           Why work for PACCAR?


  • Global Fortune 500 Company with a wide array of growth and development opportunities.
  • Work alongside experienced goal-oriented colleagues recognized as experts in their fields.
  • Support and/or design the commercial vehicles of the future with a focus on emerging technologies such as electric and autonomous trucks
  • Medical, dental and vision insurance plans for you and your family.
  • Paid Time Off – vacation, paid holidays and sick leave.
  • 401k with 100% company match, AND a company paid pension plan after 5 years.
  • Tuition reimbursement for continued education – eligible after 1 year of service.



                 Additional Job Board Information


PACCAR promotes equal employment opportunities by implementing policies and practices that ensure employees and applicants are not discriminated against because of their race, color, religious creed, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, mental or physical disability, medical condition, genetic information, military or veteran status or other legally protected status. This applies to recruitment, selection, placement, promotion, termination, rates of pay, and other conditions of employment.

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

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