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National Dealer Development Manager Job

Date: Mar 2, 2023

Location: Kirkland, WA, US, 98033

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF Trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!


Kenworth Truck Company

Kenworth Truck Company is the manufacturer of The World’s Best® heavy and medium duty trucks. Kenworth is an industry leader in providing fuel-saving technology solutions that help increase fuel efficiency and reduce emissions. The company’s dedication to the green fleet includes aerodynamic trucks, compressed and liquefied natural gas trucks, and heavy and medium duty battery electric vehicles.


Requisition Summary

Kenworth Truck Company is seeking a National Dealer Development Manager for the United States and Canada. This exciting executive opportunity will supervise a staff of six (6) and will be responsible for identifying and qualifying Kenworth Dealers for internal growth opportunities to maximize customer uptime, Kenworth representation, customer satisfaction, and the profitability of Kenworth Truck Company and its Dealers.


Job Functions / Responsibilities

  • Supervise a staff of four (4) Regional Dealer Development Managers and two (2) Marketing Specialists.
  • Coordinate Annual Dealer Business Reviews and Annual Goals Letters for 100% of the Dealer network.
  • Identify internal market expansion opportunities to Dealer Principals and assist them with establishing high quality Kenworth dealerships, TRP stores, and mobile service representation in a timely manner.
  • Maximize PACCAR enterprise value and market representation by coordinating Dealer improvement action plans with Sales, Service, Credit, PACCAR Parts, PACCAR Financial, and PacLease.
  • Manage the Kenworth PremierCare Gold, Kenworth Dealer Excellence, Kenworth Sign, Dealer Report Card, Dealer 360, and Kenworth Customer Satisfaction Survey (KCSS) programs.
  • Manage the Dealer Agreement renewal process to leverage improved dealership performance.  
  • Maximize the use of the PACCAR financial proforma model to develop winning business strategies.
  • Work with Dealers to substantially improve or permanently close facilities in the bottom 5%.
  • Serve as a trusted business consultant to Dealer Principals and senior dealership personnel to improve customer support, PACCAR performance, and dealership profitability.
  • Champion Kenworth’s Identity and Facility Standards consistently across the network.
  • Work with Dealer Successor Candidates and guide them through the PACCAR approval process.
  • Assist Dealers to deliver successful and collaborative presentations to senior PACCAR management.
  • Manage staff development and the department budget


Qualifications and Skills

  • Master’s degree required, preferably in a business-related field; MBA is a strong plus
  • Minimum ten years related business experience required, preferably in territory development, small business or financial consulting, or dealership management in commercial truck or heavy equipment
  • Minimum five years previous supervisory experience required
  • Strong personal computer skills including Excel and PowerPoint required.
  • Excellent verbal and written communication skills
  • Excellent interpersonal skills including the ability to quickly develop trusting business relationships
  • Excellent negotiation skills
  • Previous experience with DCF analysis, financial modeling, and Proforma analysis is a strong plus
  • Willingness and ability to travel within the USA and Canada approximately 40-60% of the month



Kenworth Division Office (Kirkland WA).



Why work for PACCAR/Kenworth?

  • Global Fortune 500 Company with a wide array of growth and development opportunities 

  • Work alongside experienced goal-oriented colleagues recognized as experts in their fields 

  • Support and/or design the commercial vehicles of the future with a focus on emerging technologies such as electric and autonomous trucks 



As a U.S. PACCAR employee, you have a full range of benefit options including:  

  • 401k with up to a 5% company match  

  • Fully funded pension plan that provides monthly benefits after retirement  

  • Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time  

  • Tuition reimbursement for continued education  

  • Medical, dental, and vision plans for you and your family  

  • Flexible spending accounts (FSA) and health savings account (HSA)  

  • Paid short-and long-term disability programs  

  • Life and accidental death and dismemberment insurance  

  • EAP services include wellness plans, estate planning, financial counseling and more  



Additional Job Board Information 

At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. The salary range for National Dealer Development is $113,500- $200,000 annually. This position is also eligible for a holiday gift. This position is also eligible for annual incentive bonus compensation with a target of 30% of base pay. Additionally, this role is eligible for the full range of benefit options listed above. 


PACCAR promotes equal employment opportunities by implementing policies and practices that ensure employees and applicants are not discriminated against because of their race, color, religious creed, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, mental or physical disability, medical condition, genetic information, military or veteran status or other legally protected status. This applies to recruitment, selection, placement, promotion, termination, rates of pay, and other conditions of employment. 

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

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