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Fleet Sales Program Manager Job

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Date: May 17, 2018

Location: Kirkland, WA, US

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates and also provides customized financial services, information technology and truck parts related to its principal business.


Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services, you can develop the career you desire with PACCAR. Get started!


Kenworth Truck Company

Kenworth Truck Company is the manufacturer of The World’s Best® heavy and medium duty trucks. Kenworth is an industry leader in providing fuel-saving technology solutions that help increase fuel efficiency and reduce emissions. The company’s dedication to the green fleet includes aerodynamic trucks, compressed and liquefied natural gas trucks, and medium duty diesel-electric hybrids.


Requisition Summary

The Fleet Sales Program Manager is the primary contact for coordinating and organizing the fleet management process at Kenworth. The goal of this position is to drive completion of tasks required to streamline a fleet’s spec and build event through the system and to ensure communication flows freely between all of Kenworth’s business entities. Additionally, the Fleet Sales Program Manager will be another resource for the fleet for spec or process questions. In short, this position is instrumental as a subset of our key fleet or conquest customers. This position will be located in Kirkland, WA.


Job Functions / Responsibilities

  • Support development of the fleet’s specifications along with the fleet sales manager and fleet sales technical team. This includes traveling to the customer’s operations for evaluation and lending program management skill set.
  • Consult with fleet sales managers, sales administration, and engineering to make sure the spec is priced right and buildable, and with operations and materials to coordinate all tasks associated with processing, building chassis, and tracking open issues towards closure.
  • Responsible for documenting customer pilot reviews and then coordinating the feasibility assessment of each action item with engineering, materials, operations, and sales, making sure to bring all issues to closure. This includes gathering information on or developing a business case for custom design requests for given fleets.
  • The Director of Fleet Management is to stay informed of any AfterSales issues their fleets experience. Additionally, connect our AfterSales group with the appropriate departments to help, and modify the spec for future orders.
  • Cross-functional leadership in working with Kenworth factory fleet support team in regards to pilot builds and fleet expectations.
  • Lead by example and initiate process improvements to build operational excellence with fleet accounts as well as improving customer satisfaction through the voice of the customer.
  • Other projects/assignments as assigned.


Qualifications & Skills

  • Bachelor’s degree required; advanced degree preferred.
  • Program management experience and PgMP certification desired
  • Experience working with customers preferred.
  • Must have the desire to help win or conquest customer deals by supporting our fleet sales managers. Must be proactive and have strong planning skills
  • Technical aptitude and ability to succinctly communicate complicated topics required.
  • Excellent verbal and business writing communication skills are a must; customer service oriented.
  • Minimum 2-3 years of experience within the organization with demonstrated leadership success. 
  • Professional and effective communication and interpersonal skills. Able to manage multiple tasks, take initiative, and be a strong team player and problem-solver across intra-divisional teams.

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

Job Segment: Program Manager, Transportation, Engineer, Manager, Management, Operations, Sales, Engineering