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Associate Business Technical Analyst Job

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Date: Oct 25, 2018

Location: Kirkland, WA, US

Company: PACCAR

POSITION SUMMARY
We are looking for a result-oriented person – the kind of contributor who is willing to get into the details and wants to make a big difference for our business by being a part of developing best-in-class systems solutions to support our diverse business teams.  This position will be coached to research and resolve problems, develop specifications from business requirements, coordinate technical support, and contribute to software and process solutions for Kenworth IT supported Applications.   The Associate Business Technical Analyst will participate in creating solutions, will develop specifications or process diagrams, produce deliverables related to the project(s) assigned and assists in post implementation support and system enhancements.  This position is will participate in gathering, compiling and synthesizing information with regard to core technology, processes or systems.

 

JOB FUNCTIONS / RESPONSIBILITIES
  • Works with customers in defining and proposing alternative solutions for changes and break fixes
  • Provides input on solution and business requirement document
  • Participates in project estimations
  • Supports implementation of process improvements, best practices, and high quality solutions
  • Provides system support for production issues by troubleshooting and recommending solutions
  • Performs organizational tasks regarding change control, incident management and audit
  • Works with business analyst and customer to identify and document requirements that will be used to produce systems requirements documentation.
  • Contributes to department process improvement activities
  • Help document and coordinate go-live activities
  • Participate with creating business process diagrams as necessary
  • Other duties as assigned
  • Travel 25% domestically and internationally
  • On call availability 24/7

     

QUALIFICATIONS:
  • 2-4 years business or configuration experience in Business Analyst or Developer role
  • Ability to stay organized
  • Demonstrated experience in the delivery of service and change using both Waterfall and Agile Methodologies
  • Demonstrated ability to communicate both in verbally and in writing within own team and business
  • Customer service oriented.
  • Proven to be able to work well under pressure

     

    EDUCATION/TRAINING REQUIRED:

  • Bachelor’s degree in Business Administration, Computer Science, Information Systems or other related field preferred
  • ITL Foundation Certification preferred

     

PHYSICAL DEMANDS:
·Prolonged sitting and manual dexterity are required.
·This position is in an office/desk work setting.


Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

Job Segment: Computer Science, Information Systems, Technical Support, Business Analyst, Technology, Research

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