Supplier Delivery Improvement Manager - Capacity Planning

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Date: Jul 16, 2024

Location: Denton, TX, US, 76205-7864

Company: PACCAR

Requisition Summary

This position will manage activities to significantly improve on-time deliveries from the PACCAR supply base.  


Company Information

PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced power trains, provides financial services and information technology, and distributes truck parts related to its principal business.


Peterbilt Motors Company

On highways, construction sites, city streets, logging roads - everywhere our customers earn their living - Peterbilt's red oval is a familiar symbol of performance, reliability and pride. Peterbilt has reigned as America's premium quality truck manufacturer since the company's founding in 1939. Our dedication to deliver products and services focused on improving customers' performance, image, profitability and peace of mind truly makes Peterbilt the Class of the Industry.


Job Functions / Responsibilities

  • Actively engage with suppliers to identify and resolve issues preventing 100% on-time delivery to PACCAR manufacturing plants. This will include:
    • Investigate the root cause of the supplier delivery issues related to tooling, Takt times, cycle times, shift patterns, Processes, labor and supply chain issues.
    • Perform Six Sigma analysis and resolve issues by leading HIKE (High Impact Kaizen Event) to evaluate bottleneck processes, perform Value-Stream Mapping and Process Flow Diagrams
    • Identifying constraints related to processes, tooling, supply chain, commercial issues related to sub-components and labor market constraints


Job Functions / Responsibilities cont.

  • Focus on low performing suppliers and drive actions to resolve the root cause of low performance. This will include:
  • Evaluate the operations at low performing suppliers with concentration on process bottlenecks that result in delivery issues from low performing suppliers
  • Use systematic evaluation on the performance of the supplier and design a methodology to improve processes based on Value Stream Mapping and Process Flow Diagrams
  • Perform on-site validation along with project management for longer time tooling and capacity issues that impact performance and delivery issues
  • Develop and implement actions and strategies with suppliers, procurement, supply chain, engineering and quality to address supplier capacity, manufacturing and supply chain constraints. This will include:
    • Develop action plans and strategies after evaluating the process deficiencies based on results from Six Sigma analysis and resolve issues by leading HIKE
    • Evaluate bottleneck processes, perform Value-Stream Mapping and Process Flow Diagrams to resolve capacity and tooling concerns for different product lines
    • Identify issues related to Supply chain shortages, Engineering Design issues, quality concerns and optimization of processes to resolve bottlenecks and other issues impacting delivery of parts


Job Functions / Responsibilities cont. 2

  • Support PACCAR manufacturing plants and service organization on major supplier issues. On site supplier problem solving support and ensure timely implementation of permanent corrective actions and resolution. This will include:
    • Reviews engineering designs for manufacturing feasibility and recommends changes to optimize suppliers with delivery issues.
    • Provides cross-functional support to Product Development, Marketing and Advanced Manufacturing to facilitate transfer of designs to manufacturing.
    • Supports Production by troubleshooting technical issues related to process and components at different supplier locations.


  • Move between big picture thinking and managing relevant detail. This will include:
    • Evaluate, investigate, optimize and manage suppliers by evaluating the value stream mapping and process flow diagrams to increase capacity for different production lines.
    • Determine and balance operations with production schedules, develop standard operations, conducts studies to optimize processes and manage details
    • Determines manufacturing processes for assembly of new product development and provides cross-functional support to Product Development.

Job Functions / Responsibilities cont. 3

  • Maintain consistent and clear communication with executive leadership and key stakeholders on status and resolution of critical supplier issues. This will include:
    • Identify issues and demonstrate professional, consistent and clear communication regarding issue resolution with supplier and PACCAR Executive team.
    • Establish clear goals for issue resolution and provide that as documented solution and corrective actions.
    • Communicate HIKE results, corrective actions, capacity enhancement and issue resolution at all levels of supplier and executive team.


  • Lead assessment of supplier capacity and identifies solutions to improve processes / equipment to improve output. This will include:
    • Provides direction of time and work sequence studies and reviews and recommends adjustments to manufacturing operations.
    • Determine and balance operations with production schedules, develop standard operations, conducts studies to optimize processes and manage details
    • Supports Production by troubleshooting technical issues related to process and components. Provide assessment for supplier capacity based on increased build rate and market share.


  • 7-10 years experience in Materials/Logistics, Plant Capacity Increase, Plant Operations, and Manufacturing Processes. 
  • Experience dealing with supply chain issues
  • Lean + Six Sigma Experience
  • TRAVEL Up to 75% (when needed) - candidate would ideally be located near supply base
  • Strong influencing, collaboration and relationship-building skills both internally and externally with suppliers
  • Excellent written and verbal communication and presentation skills
  • Working knowledge of manufacturing, services and supply chain operations
  • Manage multiple priorities/projects simultaneously in order to meet established deadlines.
  • Ability to set priorities, multitask and meet deadlines


  • Bachelor's Degree required.
  • 8+ years of Process, Engineering or Manufacturing experience, and Industrial Engineering. 
  • 1 year Lead experience

General Description of all Benefits

As a U.S. PACCAR employee, you have a full range of benefit options including:

· 401k with up to a 5% company match

· Fully funded pension plan that provides monthly benefits after retirement

· Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time

· Tuition reimbursement for continued education

· Medical, dental, and vision plans for you and your family

· Flexible spending accounts (FSA) and health savings account (HSA)

· Paid short-and long-term disability programs

· Life and accidental death and dismemberment insurance

· EAP services including wellness plans, estate planning, financial counseling and more

Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability corporation. Peterbilt promotes Diversity and Inclusion through mentorship, events, and affinity support groups – The Diversity Council, Peterbilt Women’s Initiative (PBWIN), Veterans Group, Peterbilt Black Organization for Leadership and Development (B.O.L.D) and ADVOCATE (An LGBTQ support group).

Job Segment: Logistics, Supply Chain Manager, Supply Chain, Product Development, Six Sigma, Operations, Research, Management

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