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Customer Service Intern - Summer 2019 Job

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Date: Apr 9, 2019

Location: Denton, TX, US

Company: PACCAR

Company Information


PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks.  PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates.  PACCAR also designs and manufactures advanced diesel engines, provides financial services and information technology, and distributes truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!


Peterbilt Motors Company
On highways, construction sites, city streets, logging roads - everywhere our customers earn their living - Peterbilt's red oval is a familiar symbol of performance, reliability and pride.  Peterbilt has reigned as America's premium quality truck manufacturer since the company's founding in 1939. Our dedication to deliver products and services focused on improving customers' performance, image, profitability and peace of mind truly makes Peterbilt the Class of the Industry.


Requisition Summary


Peterbilt Motors Company, a PACCAR Company, has an opening for two (2) Customer Service Interns to add to our Publications Team in Denton, Texas.                  


Job Functions / Responsibilities

This position will assist in various projects to be determined based on the intern’s skills involving overall improvement to the Customer Service Publications process.  Peterbilt Customer Service Publications Department is responsible for authoring and managing technical information for operator manuals, and communicating service/repair information required for technicians.

This position will be working on various projects and reports to include but not limited to:

  • Proofreading and editing technical documents
  • Interface with appropriate subject matter experts for updates required to technical documents
  • Preparing campaign letters for customers
  • Analyze cost data
  • Assists in developing department procedures (desk procedures and operating)


Skills / Competencies
The candidate we seek will be currently enrolled in an Engineering, Business, Communications, Journalism or related program.  
The skills that are important to be successful in this position are as follows:

  • Exceptional Microsoft Office Suite (Word/Excel/Access)
  • Knowledge of Microsoft SharePoint Desired
  • Excellent Verbal And Written Communication
  • Multi-tasking Abilities
  • Self-starter-Resourceful
  • Strong Professionalism
  • Analytical
  • Strong Grammatical and Proof Reading Abilities
  • Publication/Web Publishing/PDF Creation Skills a Plus


Bachelor's Degree In Progress 

Additional Job Board Information
If you would like more information about what makes PACCAR an excellent place to work, please visit the PACCAR Career Site.

PACCAR is an Equal Opportunity Employer.

Nearest Major Market: Denton
Nearest Secondary Market: Dallas

Job Segment: Copy Editor, Proofreading, Intern, Part Time, Customer Service, Creative, Entry Level, Retail

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