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Parts and Service Specialist Job

Date: May 12, 2022

Location: Dallas, TX, US, 75220

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates and also provides customized financial services, information technology and truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services, you can develop the career you desire with PACCAR. Get started!

Division Information

PACCAR Leasing (PLC)
PACCAR Leasing, a PACCAR division, was founded in 1980 to provide premium Kenworth and Peterbilt vehicles to leasing and rental customers. PacLease is one of the fastest-growing commercial truck leasing companies in the transportation industry. With independent and company-owned locations throughout the United States and Canada, PacLease provides customized full-service lease, rental, and contract maintenance programs designed to meet your specific fleet needs.

Requisition Summary

Maintain a complete and accurate parts inventory, minimizing stock-outs, surplus parts, and obsolete inventory. Assist with Service Department support including but not limited to opening, closing and invoicing repair orders, warranty parts management, and other duties as assigned.


Job Responsibilities

•    Manage parts stock and inventory levels and recommend appropriate     inventory purchase quantity from available sources at the most cost-effective delivery method.
•    Research and verify parts pricing accuracy from multiple vender sources.
•    Manage special order parts process and out-of-stock parts.
•    Receive parts, tires and lubricants and updates parts system for lease, rental, sales, and service.
•    Manages and maintains bar-coding on entire inventory and organization of parts storage room.
•    Perform monthly parts inventory schedule and returns of obsolete inventory.
•    Maintains parts inventory records, tags and logs tire inventory, and sets up new vendor accounts.
•    Processes cores and shipment of warranty returns.
•    Review and reconcile parts vender statements monthly.
•    Reviewing repair orders, verifying parts charged out, identify possible warranty opportunities and invoice activities.
•    Administrative duties to include shop payables process, licensing, PACCAR solutions fleet management, change of service management, and warranty registration.
•    Shop supervision assistant: Assigning work, scheduling, managing breakdown cases, and customer communication.
•    Assist the service department with additional duties as assigned.



•    Two to five years parts, service, or maintenance related experience. Previous leasing or parts room experience highly desirable.
•    High school diploma Required, Bachelor’s Degree desired
•    Self-motivated and persistent with a focus on quality performance.
•    Highly organized and demonstrates the ability to work in a fast-paced environment.
•    Ability with strong analytical skills and attention to detail.
•    Excellent communication skills, both written and verbal.
•    Demonstrates attention to detail and strong analytical skills.
•    Computer proficiency, demonstrated ability to learn and use various software programs including MS Office Suite for data entry, reporting and communication.
•    Utilize Business Intelligence tools, such as Tableau, MS Office and other tools to analyze data and provide meaningful management information.
•    Ability to gather and analyze data to prepare (daily, weekly, monthly, quarterly) reports, including adhoc analysis and management reports timely and accurately. Key metrics include parts inventory performance and trends,  management of part obsolescence and mitigation of inventory risks.
•    Act with Integrity
•    Demonstrate Adaptability
•    Lead Innovation and Quality Initiatives
•    Technical Acumen
•    Use Sound Judgment / Business Acumen

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Accounts Payable, Business Intelligence, Data Entry, Finance, Research, Customer Service, Technology, Administrative