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Field Maintenance Coordinator Job

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Date: Oct 24, 2018

Location: Dallas, TX, US

Company: PACCAR

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates and also provides customized financial services, information technology and truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services, you can develop the career you desire with PACCAR. Get started!

Division Information

PACCAR Leasing, a PACCAR division, was founded in 1980 to provide premium Kenworth and Peterbilt vehicles to leasing and rental customers. PacLease is one of the fastest-growing commercial truck leasing companies in the transportation industry. With independent and company-owned locations throughout the United States and Canada, PacLease provides customized full-service lease, rental, and contract maintenance programs designed to meet your specific fleet needs.

Requisition Summary

At PacLease our goal is to provide premium products and a complete suite of transportation services with the lowest cost of ownership to our customers. If you are a dynamic, ambitious, and self-motivated individual, we have the perfect opportunity for you to accelerate your career at PacLease. The PacLease Remote Lease Operations Specialist will support the PacLease Remote Operations (PRO) team in fleet operations for assigned PacLease Customer Accounts. This position is located in Dallas, TX.

Job Functions / Responsibilities

  • Provide effective and professional fleet related support for PacLease Customer Accounts.
  • Schedule and coordinate remote customer maintenance.
  • Execute preventive maintenance schedules.
  • Administer fleet inspection visits.
  • Schedule over the road work for customer accounts as necessary.
  • Coordinate with PacLease Company Store & PacLease Franchise service departments.
  • Responsible for resolving customer billing discrepancies.
  • Manage accounts payable/receivable for PacLease Remote Operations Department and other operational expenses.
  • Administer Warranty claims, Fuel Tax billing, and toll and licensing processing for fleet customers.
  • Provide customer service to remote fleet customers through PACCAR Call Center processes.
  • Other duties as assigned.


  • Act with Integrity
  • Demonstrate Adaptability
  • Drive for Results
  • Influence Others
  • Lead Innovation and Quality Initiatives
  • Manage Execution
  • Manage Talent
  • Technical Acumen
  • Use Sound Judgment / Business Acumen


  • 1-3 years customer service or truck/trailer maintenance service department experience.
  • 1-3 years of related experience, preferably in a full-service leasing and/or maintenance environment.
  • Exceptional Customer Service Skills.
  • Customer billing experience preferred.
  • Exceptional verbal and written communications skills, effective time management.
  • Prefer rental/leasing and/or maintenance industry experience.
  • Understands administrative and maintenance features of Full Service Lease Operations.
  • Strong organizational skills to manage competing priorities.


  • High School Degree or GED required.
  • Associates Degree or Bachelor’s Degree highly preferred.

Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Accounts Payable, Claims, Maintenance, Accounts Receivable, Inspector, Finance, Insurance, Manufacturing, Quality