Share this Job

Sales Specialist - Sales Coordinator Job

Apply now »

Date: Jan 7, 2019

Location: Broken Arrow, OK, US

Company: PACCAR

PACCAR WINCH INC is a wholly owned subsidiary of PACCAR, a Fortune 500 company headquartered in Bellevue, Washington. PACCAR WINCH INC manufactures high quality industrial winches, hoists and drives for the oil/gas, construction, utility and specialty markets.  PACCAR is a Fortune 500 company established in 1905.  Our business is growing and we are seeking an experienced Customer Service Coordinator for our Sales Department..  This position is located in Broken Arrow, Oklahoma and the schedule is Monday - Friday 8:00a.m. - 5:00p.m..   Benefits include: 401K with 5% matching, company provided retirement pension plan, 75% company paid medical insurance, dental, vision and company paid life insurance.  Company provided disability coverage as well as 12 paid holidays and paid vacation.  PACCAR Winch does require applicants to complete a background check and drug test as a condition of employment. Our goal is for all employees to work safely without injury, maintaining the highest safety standards in compliance with Company safety policies. 

Summary: Coordinates and performs a variety of administration and customer support activities for sales department.

Essential Functions / Responsibilities:   


  • Performs follow-up on sales orders and coordinates related activities.
  • Reviews and processes incoming orders.
  • Communicates with sales managers and customers regarding changes in order status,

    Production and delivery schedules, and related problems.

  • Coordinates with other departments to ensure production or delivery schedules are met. Compiles on-time delivery reports and statistics.
  • Investigates and resolves assigned order related problems.
  • Assists in management of inventory.
  • Communicates customer requirements between the customer and PACCAR Winch by

    accessing the customer’s systems and updating their system through the Internet.

  • Calls customers as required.
  • May maintain file on change orders; process received documents.
  • All other tasks as assigned by supervisor.


       •     Bachelor’s Degree in appropriate field

       •     Possess two (2) to three (3) years of directly related experience

  •  Good oral and written communications skills.
  •  Strong keyboarding skills
  • MS Office software including Excel required

    Preferred Qualifications:  Prior customer service experience

Physical Demands and Work Environment:

This position is an office position primarily sitting at a desk.  Employees must be able to communicate over the phone and in writing.  Occasionally lifting, pushing, stooping, kneeling, bending and carrying up to 15-lbs.  Constantly reaching, handling, talking, hearing, typing, filing, and use of keyboard and mouse.   Must be free of impairment from medications due to the nature of the position and dealing with customers.


This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job.  It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation.  As such, the incumbent may perform other duties and responsibilities as required.




Nearest Major Market: Tulsa
Nearest Secondary Market: Oklahoma

Job Segment: Medical, Testing, Healthcare, Sales, Technology, Customer Service

Find similar jobs: