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Workers Compensation Program Manager Job

Date: Aug 30, 2021

Location: Bellevue, WA, US, 98004

Company: PACCAR

Company Information

PACCAR Inc, a Fortune 500 company, is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt and DAF trucks. Each truck is built with pride and each employee is supported by our passionate Human Resources team! PACCAR was honored as a 2020 “Top Company for Women to Work for in Transportation” by the Women in Trucking Association.


Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!

Position Summary

Our collaborative Corporate Benefits Team works together with HR professionals across the U.S. to ensure our programs are expertly administered and that our employees are supported through their return to work journey. We are looking for a Workers Compensation Program Manager to oversee our multi-state program, manage our vendor-partner and drive special projects to resolution.


The Workers Compensation Program Manager partners with our third-party administrator and U.S. HR professionals to proactively support our injured workers, promote return to work and manage the plan financials including data analytics to measure program performance.


Job Functions / Responsibilities

  • Serve as Subject Matter Expert. Provide guidance and interpretation to designated workers compensation administrators in PACCAR’s manufacturing, warehouse and office settings.
  • Identify, research and drive resolution of difficult and complex claims.
  • Manage service delivery of workers compensation vendor, including resolution of field HR’s needs.
  • Lead contract renewal negotiations including financial, scope of services and performance guarantee terms. Develop recommendation for senior management review and approval.
  • Complete data analytics to understand program performance. Recommend interventions to improve program performance including supporting business case.
  • Select claims for, organize and lead quarterly claims review meetings.
  • Complete and file reports required by many states worker’s compensation governing agencies, internal purposes and for audit compliance.
  • Review, maintain and distribute statutorily required notifications.
  • Develop and conduct trainings for HR professionals. Train new field HR staff on use of vendor systems and PACCAR practices.
  • Lead other related projects as assigned.



  • 5+ years of experience in workers compensation or a related field.
  • Current understanding of legal, regulatory compliance and reporting requirements for Workers Compensation program.
  • Advanced Excel skills with data analytics aptitude or experience.
  • Ability to communicate with all levels of the organization, including Senior Management in both verbal and written format
  • Detail-oriented, extremely organized, and ability to manage projects successfully in a fast-paced and changing environment.
  • Ability to have strategic and hands-on approach to program oversight.
  • A self-starter with professional demeanor and excellent interpersonal skills.
  • Ability to influence and lead teams, projects and processes.



  • Bachelor's degree in Business Administration or related field required.
  • Master’s degree preferred.


Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.


Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

Job Segment: Program Manager, Workers Compensation, Claims, Warehouse, Compensation, Management, Human Resources, Insurance, Manufacturing